Reviews
When a vehicle is advertised for $15,450 and you ask for an out the door cash price, and the same truck price suddenly balloons up to $21,500 plus ttl, simply because you want to pay cash, I'm sorry but that is just false advertising and simply just plain deceptive. Also Florida dealerships sure tack on all the fake registration fees. NO THANKS
When a vehicle is advertised for $15,450 and you ask for an out the door cash price, and the same truck price suddenly balloons up to $21,500 plus ttl, simply because you want to pay cash, I'm sorry but that is just false advertising and simply just plain deceptive. Also Florida dealerships sure tack on all the fake registration fees. NO THANKS
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I will never go back, the financial person Robert or Bob is the most disrespectful person, he will talk down to you and not know anything about what Ford offers for this reason I will never go back. This has been the worst buying experience of my life. Please avoid this dealership, they do not negotiate the prices, and the lot looks like a junk yard not a Ford dealership
I will never go back, the financial person Robert or Bob is the most disrespectful person, he will talk down to you and not know anything about what Ford offers for this reason I will never go back. This has been the worst buying experience of my life. Please avoid this dealership, they do not negotiate the prices, and the lot looks like a junk yard not a Ford dealership
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- Buying process
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- Quality of repair
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
They quote you one price and then they doubled the price for the same exact work! They don’t care if you like it or not! The building reflects them exactly a dump
They quote you one price and then they doubled the price for the same exact work! They don’t care if you like it or not! The building reflects them exactly a dump
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
The people were nice, but the markups were ridiculous. Over $5K, including the sales tax. I walked away and drove 2 hours back home. I'll buy from a private seller to avoid this kind of crap.
The people were nice, but the markups were ridiculous. Over $5K, including the sales tax. I walked away and drove 2 hours back home. I'll buy from a private seller to avoid this kind of crap.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Worst customer service on the planet. I will never go there again even if I have to walk. They were not honest and for what I had done it should not have taken two weeks. I still have not received phone call and response to questions I had about the cost. Place is a dump. People do not have any customer service training. They do not know how to take care of customers there. I wonder if all of the locations are that way. I would never never ever in my entire life by a vehicle there or go back for any kind of deal for service. Beware they are not user friendly and especially towards women.
Worst customer service on the planet. I will never go there again even if I have to walk. They were not honest and for what I had done it should not have taken two weeks. I still have not received phone call and response to questions I had about the cost. Place is a dump. People do not have any customer service training. They do not know how to take care of customers there. I wonder if all of the locations are that way. I would never never ever in my entire life by a vehicle there or go back for any kind of deal for service. Beware they are not user friendly and especially towards women.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Deceptive Advertiser. They are very frustrating to deal with. They advertise for a certain price - you say I'd like to buy it for that price. Well, you can't. It is actually $4-6K more due to MANDITORY OPTONS and costs (you don't have a trade and it actually costs YOU $1000). Scam? Certainly scam-ish. Don't believe me - ask them to buy for the price they have it listed for. Can't be done. They'll have bogus packages you have to buy that are just pure profit.
Deceptive Advertiser. They are very frustrating to deal with. They advertise for a certain price - you say I'd like to buy it for that price. Well, you can't. It is actually $4-6K more due to MANDITORY OPTONS and costs (you don't have a trade and it actually costs YOU $1000). Scam? Certainly scam-ish. Don't believe me - ask them to buy for the price they have it listed for. Can't be done. They'll have bogus packages you have to buy that are just pure profit.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I bought a 2013 Ford F 150 at Plattner Ford Dealer. The truck is completely rusted underneath. I found out a few months after purchasing the truck. I went back to talk to a manager and asked for them to something about it but they refused. They scammed me by selling me a truck that is a danger on the road. I kept driving the truck praying it would hold up. But unfortunately about 6 weeks ago the front wheel broke off and i almost got into an accident. I had the truck towed to a car repair shop where they assess the truck and told me the bad news saying they would not even touch the truck because all of the underneath is crumbling off and is about the fall apart. Now I had not car but stuck with a still 24000 dollar car loan and had to go out to buy another car to get around and get another car loan. Plattner Ford is bad business! They are a total scam!!!
I bought a 2013 Ford F 150 at Plattner Ford Dealer. The truck is completely rusted underneath. I found out a few months after purchasing the truck. I went back to talk to a manager and asked for them to something about it but they refused. They scammed me by selling me a truck that is a danger on the road. I kept driving the truck praying it would hold up. But unfortunately about 6 weeks ago the front wheel broke off and i almost got into an accident. I had the truck towed to a car repair shop where they assess the truck and told me the bad news saying they would not even touch the truck because all of the underneath is crumbling off and is about the fall apart. Now I had not car but stuck with a still 24000 dollar car loan and had to go out to buy another car to get around and get another car loan. Plattner Ford is bad business! They are a total scam!!!
- Customer service
- 1.0
- Buying process
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- Quality of repair
- 1.0
- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Angela, Please know that your feedback is important to us here at Chiefland Ford and we would like the chance to speak with you about your overall experience with our Sales Team regarding the subsequent condition of the 2013 Ford F-150 you recently purchased. Will you please contact us so we can discuss this further? Best regards, Chiefland Ford Team (352) 493-4297
$6,000 for paint protection and LoJack!!! On an 8-year-old car. I could get the car repainted cheaper. And why do I have to have lojack. Wow.
$6,000 for paint protection and LoJack!!! On an 8-year-old car. I could get the car repainted cheaper. And why do I have to have lojack. Wow.
- Customer service
- 2.0
- Buying process
- 1.0
- Quality of repair
- 2.0
- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello, Thank you for sharing your review. I appreciate you bringing your service experience to my attention. I would like the opportunity to speak with you to learn more about the feedback you have shared. Can you please provide me with your preferred contact information? Best, Chiefland Ford Team (352) 493-4297
Research Plattner Automotive Group who owns Chiefland Ford and you will see that they are not a place that you want to deal with and are constantly under investigation by various manufacturers ...
Research Plattner Automotive Group who owns Chiefland Ford and you will see that they are not a place that you want to deal with and are constantly under investigation by various manufacturers ...
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- 1.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Bought a new truck there two weeks ago. place is a dump at best. Not what I expect at a NEW car dealer ship. Salesperson didn't know the product or the procedures. After arriving home with my truck found a small dent in the driver door. I got a "I'm sorry" from the salesperson and completely ghosted by everyone else. I don't think it is unreasonable to expect a NEW car or truck to be free of dents. At this point it's not even about the dent it's about the complete lack of care or attention from the dealership. I guess that's to be expected from something that could double for a used car lot from the 70s
Bought a new truck there two weeks ago. place is a dump at best. Not what I expect at a NEW car dealer ship. Salesperson didn't know the product or the procedures. After arriving home with my truck found a small dent in the driver door. I got a "I'm sorry" from the salesperson and completely ghosted by everyone else. I don't think it is unreasonable to expect a NEW car or truck to be free of dents. At this point it's not even about the dent it's about the complete lack of care or attention from the dealership. I guess that's to be expected from something that could double for a used car lot from the 70s
- Customer service
- 1.0
- Buying process
- 3.0
- Quality of repair
- 2.0
- Overall facilities
- 1.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Justin, Thank you for taking the time to share your feedback, as we take all concerns seriously here at Chiefland Ford. We would like to hear from you regarding your experience with our Sales Team and the state of your new vehicle upon purchase. Please reach out to us when you get the time. Best regard, Chiefland Ford Team (352) 493-4297