Reviews
We've purchased 2 NEW vehicles from Jerry, the latest in...
We've purchased 2 NEW vehicles from Jerry, the latest in Dec 2009, and just recently purchased a USED 2009 from him for our Mother. Jerry is always outstanding and keeps in contact with you throughout the year, with personal calls and cards, etc. Jerry is our choice for CHEVY vehicles.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
That's great! Thank you so much for the business and the confidence you place in Jerry and in Ancira. We truly appreciate the kind words. If we can be of any further assistance, even if it's service needs, don't hesitate to let me know. Thank you! Sincerely, Herman Murray V.P., General Manager
We have bought a total of 5 vehicles from Ancira to date...
We have bought a total of 5 vehicles from Ancira to date and I am always referring my friends there. The last vehicle I bought was a 2009 Tahoe. I wanted a specific color, "Blue Granite", Jerry searched all the other dealerships for that one and even found it in the Texas Edition which to me was a bonus. I currently have 2 co-workers that will be upgrading their vehicles soon due to additions to their families and Jerry will be the one I will be referring them to.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fantastic! Thank you so much for your business and continued confidence in Jerry and in Ancira. I sure appreciate you posting your positive review. Jerry definitely does a great job for us, and I'm proud he's part of our family here at Ancira. Thanks for all your referrals too! That's wonderful. Take care! Sincerely, Herman Murray V.P., General Manager
Never could I have imagined buying a vehicle would be so...
Never could I have imagined buying a vehicle would be so easy and painless. My husband and I went to the dealership late in the evening because we did not want to spend alot of time dealing with the process of buying a car. Thankfully, Jerry Alvarado greeted us soon after we got there. We explained what we wanted and how much we wanted to spend. He did not waste time trying to sell us something we didnt want,need, or afford. He listened to us and took us straight to what is now our new suburban. Because we said we would come back in the morning to pick up our vehicle we were out of the dealership within 20 minutes. We returned in the morning with our vehicle cleaned ready to go and paperwork waiting to be signed. The total process time was less then an hour to buy our vehicle. I would never have dreamed buying a car would be so pleasent. Jerry Alvarado is the best salesmen we have ever delt with. We will be back soon to buy our daughter her car as well. Thanks again Jerry.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new Suburban! I am pleased you had such a positive experience. Jerry is definitely a great asset to our organization. Thank you for the great review and we'll be anxious to have you back when it's time for your daughter's vehicle. Thanks again! Sincerely, Herman Murray V.P., General Manager
Jerry Alvarado was very imformative with his vehicles and...
Jerry Alvarado was very imformative with his vehicles and he knows his work very well. Jerry worked really hard to make the deal we were looking for. The overall service was great and I have no complaints about the customer service I received from Jerry and from the rest of the staff.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We sure appreciate your comments about Jerry and the whole process...as well as your business! Thank you and I hope we can keep the relationship going for years to come. Sincerely, Herman Murray V.P., General Manager
I have bought several new vehicles over the years and...
I have bought several new vehicles over the years and always go to Ancira Chevrolet. Mr. Jerry Alverado is the best salesman they have on site. He has always provided us with the best care. He makes sure you walk away completely satisfied with your new vehicle purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you from Ancira Chevrolet! I agree with you, Jerry does a great job and we appreciate you taking the time to say so. Thank you for your years of support and business, we really appreciate you! Sincerely, Herman Murray V.P., General Manager
As soon as I stepped out of my vehicle Jerry greeted me...
As soon as I stepped out of my vehicle Jerry greeted me and we began a no pressure search for my next vehicle. We took a look at a couple of vehicles which didn't meet my needs, then Jerry knew what I was looking for. He told me to hold on for a couple of minutes, he then took off running and returned with what would be my next vehicle, a very nice, black, Silverado Z71 LT. The experience was easier than I thought and I will definetely be back for my next Chevrolet.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the kind words about Jerry! I'll make sure he knows. He does a great job for us. I know you'll enjoy your Silverado and I hope we can keep you as a customer for a very long time. Thank you for posting the review and enjoy your new vehicle! Sincerely, Herman Murray V.P., General Manager
Hector Martinez is a true asset to Ancira. Hector always...
Hector Martinez is a true asset to Ancira. Hector always has positive attitude and always greets you with a smile. He is a true professional in what he does and takes pride in helping his customers. Hector has been servicing my vehicles for 10 or more years. I will continue bringing my vehicles to Ancira because I as a customer have been very satisfied not only with Hector's service but the work that is done on my vehicles. Even though Hector is not a car salesman, he helped me in buying my last car from Ancira about 3 years ago. Thanks Hector! Keep up the good work Hector and keep smiling.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I agree, Hector IS a real asset to Ancira! Thanks for the great compliments and I'm very happy you're such a satisfied customer, that's what we strive for. Thanks for sharing your thoughts, and we look forward to a continued relationship with you for years to come! Thank you for your business and the confidence you place in us. Sincerely, Herman Murray V.P., General Manager
Hector Martinez is a true professional!! He ALWAYS greets...
Hector Martinez is a true professional!! He ALWAYS greets me with a smile and is happy to see me. It must be known that Hector Martinez has been my Ancira Service Professional since 2001...and I am currently driving my third Ancira vehicle!! I am never kept waiting and my vehicle is also delivered to me sooner than promised...in today's busy world this is very important!! Hector always follows up a few days after I've had my vehicle serviced to inquire as to how it is running and if I have any questions. Likewise, he also keeps track of my maintenance schedule; if I don't call for an appointment, Hector calls with a gentle reminder that my vehicle is due!! Hector Martinez takes a personal interest in his customers and their vehicles. He is one in a million and I recommend Hector Martinez as my number one Ancira Service Professional hands down!!! Keep up the excellent job!!! Mary K. Gallagher
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dear Ms. Gallagher - What a nice review! Hector truly is an asset to Ancira and I thank you for taking the time to recognize him. It's our goal to make every customer feel like you do and you're right...a lot of it starts with taking a personal interest in our customers. Thank you for your years of loyal business and I hope we can keep it up for many more years to come. Sincerely, Herman Murray V.P., General Manager
Raymond (Smiley) and I have always been highly satisfied...
Raymond (Smiley) and I have always been highly satisfied with Service Consultant Jorge (George)DeLosSantos for as long as we have had my 2000 Impala. Always has been very friendly, approachable and knowlegable about our vehicle. He always has a smile and outgoing personality that every customer wants in a service consultant, especially when bringing in a car for service. Ancira has a very reliable, experienced and dependable employee who with his attitude and personality enjoys helping and assisting his customers. Smiley and I are very happy to know your Service Dept has a very experienced employee. We are very happy with Jorge (George).
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I agree, George does have a great personality! I think that's wonderful that we've enjoy such a long-standing relationship with you, and I hope it continues. And you're right -- when bringing a vehicle in for service, you want it to be as pleasant as possible, so I'm glad George makes you feel confident with us. Thanks for the nice review and have a safe 4th of July weekend. Sincerely, Herman Murray V.P., General Manager
I as a cust have always been treated very well. Service...
I as a cust have always been treated very well. Service everyone always has a smile. Just fyi Hector is always very helpful he does not leave you waiting like other dealership. I would always any work to be done would recommend to go see Hector. He also follows up and calls to let me no how everything is going I wish everyone could be like him.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dear Mr. Arce - Thank you for posting your review, we really appreciate it. Typically no one likes to have to bring their vehicle in for service, so we strive to make it as pleasant an experience as possible. Thank you for the nice comments about Hector, I'll be sure he knows. Thank you for your business! Sincerely, Herman Murray V.P., General Manager
