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Gunn Buick GMC

(389 reviews)
Sales hours: 7:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 7:00am–9:00pm 7:00am–7:00pm
Tuesday 7:00am–9:00pm 7:00am–7:00pm
Wednesday 7:00am–9:00pm 7:00am–7:00pm
Thursday 7:00am–9:00pm 7:00am–7:00pm
Friday 7:00am–9:00pm 7:00am–7:00pm
Saturday 8:00am–7:00pm 8:00am–3:00pm
Sunday Closed Closed

Reviews

(389 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gunn Buick GMC from DealerRater.

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We have 3 GMC trucks and when we bought our new 2021 from...

We have 3 GMC trucks and when we bought our new 2021 from Gunn GMC our salesman Moises was very patient and very helpful. He made buying a new truck very easy! Thanks Moises and Gunn GMC we love our new truck!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank for the great feedback! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

Very satisfied with service done on our car. Dale kept us...

Very satisfied with service done on our car. Dale kept us updated since work was done during the Holidays. He checked on warranty, which really helped us with total cost. Great job, Dale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for letting us know! We’re glad we could provide you with a great experience.

Awesome Experience

Needed a car and didn't know what we wanted. I was walking into Gunn Buick/GMV, Manny walks up and says can I help you. Hubby and I looked at and test drove what we were interested in, the price was better than anything else online that other local dealers had. Everyonr was helpful but no pressure. We needed a couple days to get financing sorted out, was told ok we are holding it let us know. Picked up at purchase with a tank of gas, super clean, fresh oil change, new wiper blades We were given 3 additional days to change our mind. Manny was 10/10 throughout the process. Brian in finance was also fantastic. Gunn Automotive is the place to shop. Look for Manny-- easy to work with but knows the process and gets all together quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Collin was very helpful in getting my vehicle serviced in...

Collin was very helpful in getting my vehicle serviced in a timely manner. Very professional. Enjoyed going to GUNN and will return again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Gunn! So glad you had a great experience.

Great Service

Great people, made it happened, had certain issues but it got fixed, I am a happy customer and recommend anybody to buy from here

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Outstanding customer service In and out in a relatively...

Outstanding customer service In and out in a relatively short period of time. I was given a complete explanation of all service requirements to include recalls. I was completely satisfied. I am completely satisfied with the dealership personnel and Gunn. I was completely satisfied with every aspect of my visit

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Worst dealership

The sales people wonderful!! Why there managers cut there pay and treat them like cleaning people and porters?? Professional sales people do there. Jobs respectively and be treated like respect and treated like. Cleaning people. I would not recommend!! Managers are rude and say they care but they don’t!! Might think twice before you. Buy at Gunn!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Everyone I met at the dealership was patient, kind and...

Everyone I met at the dealership was patient, kind and informative, especially Chad Worrel and Josh Aguilar. I look forward to buying more cars from them in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for letting us know! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Thank you for choosing Gunn!

Mark Combs was good.Very responsive.Wish dealer wasn’t...

Mark Combs was good. Very responsive. Wish dealer wasn’t closer to La Grange. Offer on our trade in was a little low. Overall good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Gunn! So glad you had a great experience.

This was my first time to use the Gunn GMC service...

This was my first time to use the Gunn GMC service department. My service advisor Ricky Little was very helpful and attentive. Everything was done to my satisfaction and I will definitely be a customer in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the feedback! Glad to have you as a part of the Gunn family!