Reviews
Gunn Buick
Courteous staff, not pushy. Explained all the different features and the differences between models. The buying process was done efficiently and I went home with a beautiful new car. Many thanks to Gunn dealership for the great service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the review MARGARET! We’re glad we could provide a simple, stress-free car buying experience for you. Let us know if you have any questions about your new vehicle or if there is anything else we can do for you. Enjoy!
The Service was adequate but could be a little better at
The Service was adequate but could be a little better at customer service. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Horrible Service
Typical dealership. Go in to have something specific repaired and they tell you what you thought was the problem wasn?t the problem and convince you to pay for repairs for a different issue, then once those repairs are done??.. now you need to fix what you originally took the vehicle in for . Total crooks and service is horrible.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ryan, we are truly sorry to hear that your experience was not up to the standards that we strive to provide. It is not our intention to disappoint the customer. Would you mind sending us a direct message on Facebook with your contact info so that we can reach out to you and learn more about your experience? We'd love the opportunity to understand how we can better serve you moving forward.
The buying experience was seamless, no wasted time during
The buying experience was seamless, no wasted time during the purchase process. The sales team was excellent!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for letting us know! We’re glad we could provide you with a great car buying experience. Enjoy your new car and let us know if there is ever anything that we can do for you!
I have always received excellent service from Gunn and
I have always received excellent service from Gunn and all the personnel are always very courteous and helpful. I have been a customer at Gunn Selma since 2014
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review. We appreciate your continued loyalty. We look forward to welcoming you back soon!
Great.
Great. I was able to pay on phone and pick up my truck after hours.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!
Lack of communication!!
Experience with service department was horrible. Was told my warranty was canceled had to call the warranty company who then indicated warranty was still in effect and not expired. When vehicle was taken into service it was a total of 3 weeks from start to finish. Frank the service department manager was absolutely no help at all. Based on my experience with the service department I'll never purchase a vehicle from Gunn Buick/ GMC.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to provide feedback from your recent Gunn Buick GMC visit. We apologize for our team's lack of communication. This is not at all indicative of the quality of service we strive to provide each customer. We would welcome the opportunity to re-earn your trust. If you would like to discuss in what ways we can improve, please reach out to us directly. We'd love the opportunity to understand how we can better serve you moving forward. Thank you!
Everyone at Gunn is professional and friendly.
Everyone at Gunn is professional and friendly. I would recommend all in the market for a vehicle to go to Gunn.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Gunn! So glad you had a great experience.
Great Salemenship at Gunn Buick
Mr. Fisher was patient and informative when speaking to my family about my new vehicle. The process was made easier as he walked me through each step and taught me how to get to know my vehicle. I will definitely buy another vehicle from him in the future. He was amiable and understanding of all my concerns. :) Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Cathy! We’re glad Mr.Fisher could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!
Joey and the entire service team were top notch.
Joey and the entire service team were top notch. I couldn’t ask for a better representation of this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.