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Helfman Ford - Stafford

(453 reviews)
Visit Helfman Ford - Stafford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 330-7678 (888) 330-7678
Used (281) 201-6056 (281) 201-6056
Service (888) 470-6390 (888) 470-6390

Reviews

(453 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Bought sight unseen had delivered to Fla.

Bought sight unseen had delivered to Fla. a used Mercedes went through their inspection with flying colors. Taking next week to have 3-5000 dollars of work done after a couple hundred miles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Chris Linscomb, worked every step of way to see I got

Chris Linscomb, worked every step of way to see I got everything I wanted. I will be back for future buys soon.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

From Sales staff to Managers every one treated me with

From Sales staff to Managers every one treated me with great respect. Love this dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Prompt service.

Prompt service. Professional and polite staff. Fair business dealing. Honest and transparent dealing when it came to the sale. Would recommend anyone to work with Mr Amir. Knows his stuff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Customer Service and Sales was very courteous as well as

Customer Service and Sales was very courteous as well as listening to what needs were for the Purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very easy and fast purchase experience.

Very easy and fast purchase experience. Everyone at the dealership was great, and for sure will by a vehicle again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I dropped off my truck for oil change, two recalls and an

I dropped off my truck for oil change, two recalls and an unusual noise from the left side of the vehicle when gas pedal presses. They delivered the vehicle back to my home. No oil change reminder reset, no sticker on the windshield. And the noise I was concerned is still there. They gave me the paper work and bill for oil change, recalls and the alternator changed to clear the noise. But it appears no oil change performed and nothing done for the noise. Poor waste of time & money. Now they are asking me to bring the truck back to service center.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Helfman Ford

Great experience from start to finish. The waiting for paperwork was the only thing that took a while, but other than that, everything ran smoothly and with no issues.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Cynthia, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

My car buying experience could not have been easier than

My car buying experience could not have been easier than I just experienced at Helfman Ford thanks to MARK " BIG EASY " HARRIS and the rest of the staff . There was no pressure during any of the process and I drove away with a beautiful new Ford Maverick!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have been a customer of Helfman Ford for over 10 years.

I have been a customer of Helfman Ford for over 10 years. We have purchased several trucks, and I recently picked up my Bronco which I love. I always use the Helfman Service Center if I have ANY type of work that has to be done on my vehicles. I would highly recommend Helfman for new purchases as well as service work. Mike, an extremely satisfied customer of Helfman Ford

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.