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Meet Ivan Wong

Ivan Wong headshot
Service Advisor
(6 reviews)

Reviews

Ivan reached out to me and reminded me that I was due for

Ivan reached out to me and reminded me that I was due for a service. He is always pleasant and knowledgeable to work with. I also trust that he has my best interest in mind.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Seamless service with a smile Will definitely be

Seamless service with a smile Will definitely be returning for all my 2024 Jetta needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Archer Volkswagen. We appreciate your business and hope to see you again soon!

Ivan is the best !

Ivan is the best !!! Always professional and care about the customers. Been taking care of my Volkswagens for many years. Great job Archer Volkswagen !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Best service experience.

Best service experience. They did great with my car, very kind, fair, and customer satisfaction focused.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Archer Volkswagen. We appreciate your business and hope to see you again soon!

It was my first time here but they made process fast and

It was my first time here but they made process fast and easy. Definitely will recommend to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Archer Volkswagen. We appreciate your business and hope to see you again soon!

Excellent service and amazing staff who always deliver

Excellent service and amazing staff who always deliver the extra mile. Taking care of my 2020 Tiguan matters, and Archer VW is the best place to service your ride.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Archer Volkswagen.