Reviews
The service and personnel were excellent.The men's bathroom was nasty. On my last visit the men's bathroom had paper towels all over the floor. It looked like it hasn't been cleaned in weeks.
The service and personnel were excellent.The men's bathroom was nasty. On my last visit the men's bathroom had paper towels all over the floor. It looked like it hasn't been cleaned in weeks.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
From the moment my daughter and I arrived to the Dealership every encounter was very Pleasant and Professional. I never felt pressured or discouraged. Thank you guys for a wonderful experience.
From the moment my daughter and I arrived to the Dealership every encounter was very Pleasant and Professional. I never felt pressured or discouraged. Thank you guys for a wonderful experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Your note about every encounter being pleasant and professional highlights the experience we aim to deliver. Knowing you never felt pressured throughout your purchase means a lot to our team. Congratulations on your new Volkswagen Jetta, and thank you for letting us serve you and your daughter.
Ivan is an amazing Service advisor, he always provides the correct information for me and makes sure that my car is always taken care of.
Ivan is an amazing Service advisor, he always provides the correct information for me and makes sure that my car is always taken care of.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your praise for Ivan’s clear communication and dedication to your Tiguan highlights the standards we uphold in our service department. Hearing that he always provides correct information and takes such good care of your vehicle means a lot to us.
Always helpful with fixing any issues my vehicle has. Archer would be a much easier location to work with if they issued loaners.
Always helpful with fixing any issues my vehicle has. Archer would be a much easier location to work with if they issued loaners.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Archer Volkswagen.
The service here is excellent and the gentleman helping me is always helpful I always choose him when coming in.
The service here is excellent and the gentleman helping me is always helpful I always choose him when coming in.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing you find our service excellent and that Ivan reliably assists you each visit means a lot to our service department. Thank you for choosing Ivan when you bring your Atlas in for service.
Habib made the buying process so seamless. No games or gimmicks, a true professional. Highly recommend
Habib made the buying process so seamless. No games or gimmicks, a true professional. Highly recommend
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Knowing that Habib kept the purchase of your used Volkswagen Tiguan seamless and straightforward is rewarding. Your recommendation and kind words mean a great deal to our team.
Helpful group. Clear in explaining. Try tobe quick and on time. Organized team members. Respectful.
Helpful group. Clear in explaining. Try tobe quick and on time. Organized team members. Respectful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five-star rating and for recognizing our helpful, respectful, organized approach. We’re pleased we could provide clear explanations and timely service for your Volkswagen Tiguan.
Excellent service at reasonable price. I will recommend them to my friends and family soon.
Excellent service at reasonable price. I will recommend them to my friends and family soon.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing you found the service on your Jetta both excellent and fairly priced means a lot to our service department. Hearing that you’ll recommend us to friends and family means a great deal to our team.
Very quick and precise communication on what was wrong, how long it would take. No problems since Archer did the work, where other service places kept patching and letting the electrical problems continue.
Very quick and precise communication on what was wrong, how long it would take. No problems since Archer did the work, where other service places kept patching and letting the electrical problems continue.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad our team could communicate clearly about your Passat’s electrical issue and the expected repair timeline. Hearing that you haven’t encountered any problems since means a lot to our service team.
Service Tech was friendly and he didn’t make me feel like I was inconveniencing them There was a little wait!! I would recommend Archer Volks Wagon Service again
Service Tech was friendly and he didn’t make me feel like I was inconveniencing them There was a little wait!! I would recommend Archer Volks Wagon Service again
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hearing that Ivan made you feel welcome and valued means a lot to our service team. Thank you for recommending our service and for your patience during the brief wait for service on your Tiguan.