Reviews
Vincent and the whole Gillman Suburu team were great to
Vincent and the whole Gillman Suburu team were great to work with. The whole business of trading in my car went smoothly, and I am very pleased with my purchase.
Vincent and the whole Gillman Suburu team were great to
Vincent and the whole Gillman Suburu team were great to work with. The whole business of trading in my car went smoothly, and I am very pleased with my purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Julee Clear, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gillman Subaru Southwest. We can't wait to see you again, have a great day. Pete Harvey General Manager Gillman Subaru Southwest (713) 776-6300 sswsales@gillmanauto.com
The best new car buying experience I have ever
The best new car buying experience I have ever experienced. Sales Consultants and Sales Manager put in positive effort to meet my preferences on the model I selected. The Financial Manager was respectful and I enjoyed working with him. Overall the experience was very good. ?
The best new car buying experience I have ever
The best new car buying experience I have ever experienced. Sales Consultants and Sales Manager put in positive effort to meet my preferences on the model I selected. The Financial Manager was respectful and I enjoyed working with him. Overall the experience was very good. ?
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ronald Eckhardt, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gillman Subaru Southwest. We can't wait to see you again, have a great day. Pete Harvey General Manager Gillman Subaru Southwest (713) 776-6300 sswsales@gillmanauto.com
Jos� was such a great salesperson.
Jos� was such a great salesperson. He waited for us on a Monday evening and was patient showing us various cars. Financing was super easy and we were out in under 2hrs. Definitely would buy from them again.
Jos� was such a great salesperson.
Jos� was such a great salesperson. He waited for us on a Monday evening and was patient showing us various cars. Financing was super easy and we were out in under 2hrs. Definitely would buy from them again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Fernandez, we're so glad that we were able to go above and beyond your expectations! We can't wait to see you again, have a great day. Pete Harvey General Manager Gillman Subaru Southwest (713) 776-6300 sswsales@gillmanauto.com
Jalil, our sales associate was exceptional.
Jalil, our sales associate was exceptional. He listened to what we had to say and assisted in finding the right vehicle for our needs and wants. Everyone we came in contact was very helpful. The service has continued past the sale.
Jalil, our sales associate was exceptional.
Jalil, our sales associate was exceptional. He listened to what we had to say and assisted in finding the right vehicle for our needs and wants. Everyone we came in contact was very helpful. The service has continued past the sale.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Marsha Taylor, we're so glad that we were able to go above and beyond your expectations! We do hope we can be of assistance in the future. Take care! Pete Harvey General Manager Gillman Subaru Southwest (713) 776-6300 sswsales@gillmanauto.com
The service advisor remembered me and the car from our
The service advisor remembered me and the car from our last visit. We took a short road trip to diagnose the issue. He wrote it up and secured me a new loaner for the day or two it might take..customer lobby was nice, clean, comfortable and had light snacks. And the service was done on time
The service advisor remembered me and the car from our
The service advisor remembered me and the car from our last visit. We took a short road trip to diagnose the issue. He wrote it up and secured me a new loaner for the day or two it might take..customer lobby was nice, clean, comfortable and had light snacks. And the service was done on time
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bill Turney, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gillman Subaru Southwest. We can't wait to see you again, have a great day. Roger Reyna Service Manager Gillman Subaru Southwest (713) 776-6300 sswservice@gillmanauto.com
Wonderful team!
Wonderful team! Very pleasant atmosphere while waiting for my car. I always go back for the friendly staff and the kindness they also extend to my dog.
Wonderful team!
Wonderful team! Very pleasant atmosphere while waiting for my car. I always go back for the friendly staff and the kindness they also extend to my dog.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Katia Dragonas, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gillman Subaru Southwest. We can't wait to see you again, have a great day. Pete Harvey General Manager Gillman Subaru Southwest (713) 776-6300 sswsales@gillmanauto.com
I was treated well.
I was treated well. They cleaned my car well and I was impressed with the service. I will bring my car there for the next inspection/repair when needed,
I was treated well.
I was treated well. They cleaned my car well and I was impressed with the service. I will bring my car there for the next inspection/repair when needed,
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Raymond Hickey, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gillman Subaru Southwest. We can't wait to see you again, have a great day. Roger Reyna Service Manager Gillman Subaru Southwest (713) 776-6300 sswservice@gillmanauto.com
Best service I have ever had -- better than Benz,
Best service I have ever had -- better than Benz, Cadillac, Lexus, Lincoln, Volvo. Will recommend them for service. Sales -horrible. In the last 5 years I bought 3 Subarus. Gilliam had all 3 cars I wanted; 2 of the 3 I walked out of Gilliam showroom, went to other dealers and actually paid more for the Subarus -- I simple could not get the Gilliam people to close the deal -- always trying to screw me one more time -- the old sale man - manager game. One of the 3 Subarus I did buy from Gilliam Subaru Southwest and it was painful -- lots of game playing, even though I was willing to pay the price listed on their website.
Best service I have ever had -- better than Benz,
Best service I have ever had -- better than Benz, Cadillac, Lexus, Lincoln, Volvo. Will recommend them for service. Sales -horrible. In the last 5 years I bought 3 Subarus. Gilliam had all 3 cars I wanted; 2 of the 3 I walked out of Gilliam showroom, went to other dealers and actually paid more for the Subarus -- I simple could not get the Gilliam people to close the deal -- always trying to screw me one more time -- the old sale man - manager game. One of the 3 Subarus I did buy from Gilliam Subaru Southwest and it was painful -- lots of game playing, even though I was willing to pay the price listed on their website.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
John Grubb, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gillman Subaru Southwest Service. We regret that we fell short of your expectations on the sales end, and if youd be willing to let us turn your experience around we would be delighted to have the opportunity to speak with you. Pete Harvey General Manager Gillman Subaru Southwest (713) 776-6300 sswsales@gillmanauto.com
On September 8, 2025, I went in to get an oil change n
On September 8, 2025, I went in to get an oil change n Ismal greeted me and was very professional n ready to assist me. He told me when my car would be ready n he was right on time, so kudos to Ismal. Very pleased with the wait as well. Thanks Subaru
On September 8, 2025, I went in to get an oil change n
On September 8, 2025, I went in to get an oil change n Ismal greeted me and was very professional n ready to assist me. He told me when my car would be ready n he was right on time, so kudos to Ismal. Very pleased with the wait as well. Thanks Subaru
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ellen Mangum, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gillman Subaru Southwest. We can't wait to see you again, Roger Reyna Service Manager Gillman Subaru Southwest (713) 776-6300 sswservice@gillmanauto.com have a great day.
Horrible!
Horrible! I ordered a part from them nearly a month ago. Paid in full plus $25.00 shipping. Haven't received it. They said FedEx doesn't pickup from them. No one will call me back now. Full price PLUS the extra shipping. Nothing. Do not order from them!
Horrible!
Horrible! I ordered a part from them nearly a month ago. Paid in full plus $25.00 shipping. Haven't received it. They said FedEx doesn't pickup from them. No one will call me back now. Full price PLUS the extra shipping. Nothing. Do not order from them!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
We would like the opportunity to address your concerns. Please reach out to us directly at (713) 776-6300 when you have a chance. Thank you, and we look forward to hearing from you. Roger Reyna Service Manager Gillman Subaru Southwest (713) 776-6300 sswservice@gillmanauto.com