Reviews
Easy to schedule service work.service completed on time and priced right Team was awesome
Easy to schedule service work.service completed on time and priced right Team was awesome
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
They are a great and reliable company. I trust my work being done on my chevy silverado to palatka chevy.
They are a great and reliable company. I trust my work being done on my chevy silverado to palatka chevy.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for trusting us with your Silverado! Knowing you can count on our team to take good care of your truck means a lot to us. We appreciate your continued confidence in Beck Chevrolet! — Carole M
Excellent service team. They know you by name when you walk in the door. Good hometown feel.
Excellent service team. They know you by name when you walk in the door. Good hometown feel.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We love hearing this! There’s something special about walking in and being greeted by people who know you by name. We truly appreciate you being part of the Beck family and trusting our service team to take care of you! — Carole M
Very friendly and easy to work with Most accommodating staff I have dealt with Efficient and caring about my needs
Very friendly and easy to work with Most accommodating staff I have dealt with Efficient and caring about my needs
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
What a great compliment for our team! We’re glad they made everything easy for you and took the time to understand what you needed. Being described as the most accommodating staff you’ve dealt with means a lot. Thank you for sharing that with us! — Carole M
Very good service and friendly I will keep using them . Also I will recommend other folks to you
Very good service and friendly I will keep using them . Also I will recommend other folks to you
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Diana, Hearing that you plan to keep coming back is wonderful, but knowing you’d recommend us to your friends and family means even more. We appreciate the trust you’ve placed in our team and are glad you always feel welcome when you’re here. We’ll look forward to seeing you next time! — Carole M
They are always there for the customer's. Tyler goes the extra mile for everyone. Trevor is one of the Best salesman there.
They are always there for the customer's. Tyler goes the extra mile for everyone. Trevor is one of the Best salesman there.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It means a lot to hear you say that our team is there when you need us. Tyler really does put a lot into taking care of his customers, and Trevor brings that same dedication to the sales side. We’re fortunate to have them both on our team, and even more fortunate to have customers who take the time to recognize their efforts. Thank you for continuing to choose Beck! — Carole M
Great Customer Service. Have the truck and paperwork ready on time when I get there I didn’t have to wait.
Great Customer Service. Have the truck and paperwork ready on time when I get there I didn’t have to wait.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi June, Having everything ready when you arrive makes such a difference, especially when you’re excited to get in your new truck and get on the road! We’re glad our team respected your time and made the process quick and easy. Thank you for choosing Beck, and we hope you’re enjoying your truck! — Carole M
Fast, friendly and courteous, very knowledgeable, good people! Always a pleasure to work with Brian!
Fast, friendly and courteous, very knowledgeable, good people! Always a pleasure to work with Brian!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Brian will love hearing this! He really enjoys taking care of his customers, and we’re glad he continues to make your visits such a positive experience. We appreciate you choosing us and look forward to seeing you next time! — Carole M
Great customer service. My only complaint was they didn’t tell me it would take two hours.
Great customer service. My only complaint was they didn’t tell me it would take two hours.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the feedback! We’re glad you had a great experience with our team overall. We know the wait can be frustrating when it’s longer than expected, and we appreciate your patience. We’ll share your comments with our service team for future reference. We appreciate your business! — Carole M
I feel like the service department and the mechanics did their best to fix the problem and eliminate the noise that I was hearing. They replaced the transfer case and brakes which I appreciate however the noise that I brought it in for originally is still there and obvious. General manager, Mike Flanders reached out to me weeks ago after I wasn’t pleased and did his best to make everything right. Unfortunately, the original problem that I brought it in for is still there, but I do appreciate their efforts in trying to fix the matter.
I feel like the service department and the mechanics did their best to fix the problem and eliminate the noise that I was hearing. They replaced the transfer case and brakes which I appreciate however the noise that I brought it in for originally is still there and obvious. General manager, Mike Flanders reached out to me weeks ago after I wasn’t pleased and did his best to make everything right. Unfortunately, the original problem that I brought it in for is still there, but I do appreciate their efforts in trying to fix the matter.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recognizing the efforts of our service team and Mike throughout this process. We certainly understand how frustrating it is to have repairs completed and still be experiencing the original noise that brought you in. We appreciate your patience while our team has worked to identify and resolve the issue. Please feel free to contact us directly if you’d like to discuss the issue further or if there’s anything else we can assist you with. — Carole M