Audi Central Houston

Great experience buying a used Audi. Simple and quick negotiations, prompt paperwork. I would especially mention terrific service form Joane, who helped me. Overall - full satisfaction.

Saleman was bad, ignored my call and text after car was purchased. My trade never paid off by audi more than a month of waiting until now as of 2/7/2023. Car was purchased on 1/3/2023

Great personalized service! The entire team was great in describing options with the sale of the new car, handling the trade-in with my old car, and guiding me through the electronics and apps. A pleasure to walk in the front door and have knowledgable folks who walk you through every step in the process of learning about new cars, options, and the trade-in with my old car. The could not have been more courteous!

I got a lot of help from Marvin and he was patient, and showed me a car I didn?t expect liking so much!

Highly recommend Jeff. He made our experience great! Everything went smoothly and we love our new Q5.

My sale person James Pinckard was excellent and the car has been a nice surprise

Yuri is a great Audi sale representative- he and his team have provided excellent customer service and great deals for the three Audi’s we have purchased from him and Audi Central Houston.

New car and the time and customer service was great! my overall experience was EXCELLENT.

This is the second automobile I've purchased from Audi Central Houston. Andre and the entire staff have treated me with the utmost respect and professional courtesy. It would be my pleasure to recommend Audi Central Houston to my family andvfriends.

READERS BEWARE! After Audi Central Houston and I had a binding contract for the purchase of a car on Dec. 9, 2022, they changed the terms of the contract and refused to sell me the car unless I provided my thumbprint. I am a law abiding citizen and proud of it but that added demand was absurd. I did not lease or finance the car. Additionally, one key fob didn’t work but they promised to have it working by the time the paperwork was finished. Upon completion, they handed me the two key fobs but didn’t voluntarily tell me one key fob still didn’t work. After pressing them, I was told to go to a Fiat dealership and they would take care of me. I was also assured I could get my disability plates. They lied and now I have to replace my new plates as soon as I get them. There wasn’t even enough gas in the 11.9 gallon tank to get me home. I did NOT want to leave negative feedback so I contacted Sonic Automotive, their corporate office in Charlotte NC and I personally emailed their manager, Neil Mathew, requesting they make ANY attempt to address an angry customer. I was ignored but have received four HARASSMENT requests to post my experience. So if you are considering a purchase from Audi Central Houston and want an experience like mine, I strongly recommend the dealership.