Reviews
I had a great experience with Marvin, he was great at
I had a great experience with Marvin, he was great at explaining the details and very responsive, he also followed up several times to make sure I didn?t have any issues
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for taking the time to leave a review for us at Audi Central Houston. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!
Jamie was very knowledgeable and not pushy at all.
Jamie was very knowledgeable and not pushy at all. He was patient and answered our questions in a very timely manner even after we made the purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wei, we are so pleased you enjoyed your visit to Audi Central Houston! If you have any further questions, please give us a call. We're always happy to help!
Although we really like the car we purchased (which we
Although we really like the car we purchased (which we already knew we would), the process was like pulling teeth to get the sales manager to get the numbers where they needed to be (manager never came to greet). The actual signing process took a very long time to get called up, and when we did get called up?the F&I lady was horrible, zero customer service skills from her. It seemed like she didn?t care at all. However kudos to Johnny, our salesperson, for getting the deal done and finally laughing WITH us toward the end of the transaction. Thank God we were able to get it all wrapped up.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for letting us know about this experience. We are happy to see you love your new vehicle but regret to hear the rest of the process was difficult. We will use your review to ensure the best service moving forward. Please don't hesitate to reach out if you need anything else.
Very nice staff.
Very nice staff. Honest and efficient. The whole process of trading in my old car and buying a new one only took 3 hours
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Jessica, thank you for taking the time to leave a review for us at Audi Central Houston. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
everyone was great, overall pleasant experience, my first
everyone was great, overall pleasant experience, my first car purchase, huge thanks to Eric for all his help
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to leave a review for us at Audi Central Houston. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!
Found an interesting vehicle to look at through CARMAX
Found an interesting vehicle to look at through CARMAX available here and am so glad I set up an appointment to test drive it. Christopher Hall was my Sales Person and he was amazing! Would definitely recommend this Dealer for any used vehicle. I was convinced the vehicle was for my during the test drive. Christopher was extremely helpful and made the entire process so very easy and painless. Thanks again AUDI!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for taking the time to leave a review for us at Audi Central Houston. We're happy we could meet your expectations! We look forward to your next visit! Take care!
My wife and I got 2 Q7's from Audi Central last week and
My wife and I got 2 Q7's from Audi Central last week and the whole staff was very committed to help us with everything through the process. Top tier customer service. Shout out to Marvin, Jeff and Heidi for making everything easy for us. Been a customer since 2023, got 3 cars from them so far and plan on coming back for as long as I'm in Houston.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Luciano, we are so pleased you enjoyed your visit to Audi Central Houston! Please don't hesitate to reach out if there's anything additional we can do for you.
This is one of the best experience buying cars.
This is one of the best experience buying cars. I purchased many cars in the past and Audi Central is the best. I bought Q8 etron fromn them last year and had a similar experience. Jamie Pinckard helped me through the whole process and Jeff Restrepo (manager) was amazing. A+ experience and would definitely recommend anyone to give them a chance.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Vinh, thank you for taking the time to leave a review for us at Audi Central Houston. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!
Read your contract carefully.
Read your contract carefully. Finance person tried to over charge interest rate and then slipped in more service contracts while quickly getting us out the door despite me telling her all I wanted was GAP. Good news is you can cancel everything for a refund except their Permaplate add on at $899. Bad news is it takes time out of your day.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We would like the opportunity to address your concerns. Please reach out to our General Manager directly at (855) 627-5368 when you have a chance. Thank you.
I have never had a vehicle buy, so comfortable.
I have never had a vehicle buy, so comfortable. The people are great. Andre Medlock Heidi and Lenny.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Carlos, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Central Houston! We hope you have a great day!