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Audi West Houston

(982 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–7:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
New (888) 678-9670 (888) 678-9670
Used (888) 679-2656 (888) 679-2656
Service (888) 680-5939 (888) 680-5939

Reviews

(982 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi West Houston from DealerRater.

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Thank you to the entire Audi West Houston team (Sales

Thank you to the entire Audi West Houston team (Sales Team (Tony/Abdul)/Finance(Razek) for getting the deal done. I would like to Special Thanks to our Sales Representative Tony Arana was so professional and treating us like family and he worked hard to get the good price for Audi Q5. Thanks for being so patient and answering all our questions. You are one of the best salespeople we have dealt with. If you want an Audi and excellent customer service, go to Audi West Houston. Highly Recommended!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, we're glad you had such a wonderful experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Jared Willard and the entire team at this dealership were

Jared Willard and the entire team at this dealership were first rate/top notch. We are super happy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave a review for us at Audi West Houston. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

Awesome.

Awesome. They went above and beyond to make sure my used car was in excellent condition before it left the lot

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Alton, we are so pleased you enjoyed your visit to Audi West Houston! Please don't hesitate to reach out if there's anything additional we can do for you.

Really great service.

Really great service. Saad Saad was the salesman who helped me. Made the process so easy, and I left feeling like I got the best deal for what I wanted. I didn’t feel too rushed or pressured to make any decision.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Jennifer, thank you for taking the time to leave a review for us at Audi West Houston. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

I received a VIP treatment from Christian and all the

I received a VIP treatment from Christian and all the team. It was a painless experience. Great deal!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave a review for us at Audi West Houston. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

Audi West Houston was a pleasure to work with!

Audi West Houston was a pleasure to work with! They are extremely accommodating and ensure that all of your needs are met. They go above and beyond. Would definitely recommend buying a vehicle with them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Ashton, thank you for taking the time to leave a review for us at Audi West Houston. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

Frederic was excellent in helping me choose the right car

Frederic was excellent in helping me choose the right car for my needs! He took me through the process with great attention to detail and I truly felt like he cared about what I wanted. The additional Audi team members made my experience seemless ensuring there were no obstacles to my purchase. I am very happy with my new Audi S5 and look forward to continuing my relationship and service with the Audi West Houston team. I highly recommend this dealership and especially Mr Frederic Boulat, great person and advisor. Well done!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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The staff was amazing, they help me get a great car and a

The staff was amazing, they help me get a great car and a car I have wanted for a while.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Leidi, we are so pleased you enjoyed your visit to Audi West Houston! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I received very professional service in all aspects of my

I received very professional service in all aspects of my purchase. Everyone was friendly and professional. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave a review for us at Audi West Houston. We're happy we could meet your expectations! If you're ever in need of more help, please let us know!

Nice people, nice facility.

Nice people, nice facility. Michael helped me find the vehicle I was looking for without pressure. Quick response time. Overall great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.