Reviews
Wheels and tires
Did a great job on my wheels and tires very friendly staff. Only thing is they forgot to put my center cap back on my wheel and want 45$ for a new one. Otherwise great service
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Recall
Excellent service and made sure the part was at the dealership prior to setting up the appointment to have to work completed. Managed to find a loaner even though one was not available of my appointment.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Experience
I am really happy with my new A4 and the service that i got from Audi West Houston. Sekou was a great salesman and Celio was the Sales Manager and he was very helpful...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bait and Switch
An unethical, bait and switch company. Don’t believe the advertised prices. Once you go in they quickly claim the price as ‘a mistake’ and try to entice you with some garbage (much higher) offer. To compound the issue, the misleading price is still posted on the web for other bait and switch suckers. Avoid this dealership at all costs. I will never be back.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Mike, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (855) 274-5249. We look forward to hearing from you!
Bait and Switch - Avoid at all Costs
An unethical, bait and switch company. Don’t believe the advertised prices. Once you go in they quickly claim the price as ‘a mistake’ and try to entice you with some garbage (much higher) offer. To compound the issue, the misleading price is still posted on the web for other bait and switch suckers. Avoid this dealership at all costs. I will never be back.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Great New car shopping experience
Great shopping experience at West Houston. Speed and customer service from Sal - Salesman to Justin the Sales Manager. Great way to spend money in a friendly environment. One can get a decent deal if you do a bit of research.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Edgar, thank you so much for your positive comments about Audi of West Houston! We hope to be of service to you again in the future. Best wishes, Audi of West Houston
Mr. Stephan B. Miller Owner of A6
We have had great service with qualified technicians for all of our needs. Our Service Writer has been a great help with our needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Stephan Miller, we are so happy to read such a great review about Audi of West Houston! We hope to be of service to you again in the future. Best wishes, Audi of West Houston
Great Service
I have been taking my car to John for years. He’s always helpful and keeps me well informed on the status of my service. Highly recommend John and. Audi West.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Scott Scroggins, thank you for your kind review; we are happy to pass along your comments to the team here at Audi of West Houston! We hope to be of service to you again in the future. Best wishes, Audi of West Houston
Regular Checkup
Brought my Q7 in for regular maintenance. West Houston Audi was fast an efficient with work. They gave the car a bath and pointed out some replacements needed. Service writer was friendly, knowledgeable and efficient.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Charles Maitland, thank you so much for your positive comments about Audi of West Houston! We can't wait to see you again, have a great day.
audi a4 car repair
Facilities are very nice to wait in. Service Manager was professional and explained everything very well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Timothy Corman, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Audi of West Houston