Jack Hanania Buick GMC

Worst experience I have ever had. Terrible experience. Has me use their stupid finance and can’t even do prepaid principle. Didn’t wash my car. Gave me a crap deal on my other car. Would NEVER go there or recommend.

Said they "detailed" my car. Picked it up...no washer fluid, leaves and grass all inside the hood of the car, dirt. Brought it back to put washer fluid in and get "detailed" again...Mike assured me it was all perfect. Apparently, didn't even check, drove it off the lot...NO WASHER FLUID. Someone came out to put washer fluid in and tons of leaves and grass in the hood of the car. Also told me I had to PAY to clean my used car I turned in and gave me the worst deal ever. Never cleaned it, just put it right out front. Bought an Envista, told me it had ambient lighting. Bought the Envision instead because Envista does NOT. They did not give me a great deal on that either (the issue above). No offer of water, coffee, snacks while you sit there for 3 hours. Hardly anywhere to sit...and on top of that...didn't know anything about the car..I would ask questions and he would say.."uummmm, I'm not sure". When I asked about issues with the car "I'm not sure" If youre' managing a place, you should look at every single car that goes off that lot and make sure it's in pristine condition.

Micheal is a theif that will coherse you into signing papers under duress then sell the vehicle you traded in before its even paid off, when you simply wanted it back after their finacing fell through. Horrible manager and should be fired

Great Service team! My family was stuck in town with a dead vehicle on our vacation travel home day. Trey and the GM service tech (sorry never learned his name) were able to squeeze us in on a Saturday morning and replaced the starter motor. In and out of the dealership in under 3 hours. Great experience. Thanks Gentlemen.

Every level of contact has been exceptional Sales and Service representatives were professional and attentive. Follow-up service maintenance was timely and free. This dealer is very customer focused.

Dealership facilities needs work, owner needs to put money into the facility. Employees are nice but are stressed by the owner. No water, coffee, no gm car pics on walls, dealership is boring and plain . No exitment , no enthusiasm

My experience was good treated with respect and asked all the rite questions and was taken care of perfectly

From the sales rep to the finance rep, all of my needs were met and my expectations were surpassed. There was no pressure to purchase and I explored a few options of a particular vehicle of interest. This is a Quality dealership that I will recommend to anyone!???

I picked up my second Buick from this dealership at the very end of February. Nobody ever followed up to see how I liked the car, etc. After several months I realized I have not received a new registration for my vehicle. I called to speak to my sales representative but he’s no longer there. I called twice today and every person the receptionist switched me to was futile. All I got was a voicemail message. Several hours have gone by and no response has called me. I can’t continue to drive without a registration. This is horrible service that one, no one ever contacted me about my car, and two, that I can’t speak to someone immediately about this. I can’t, in good faith, recommend this dealership.

Drove 2 hours to the dealership to look at a 2015 Tahoe. We test drove it and wanted it. List price was 21777.00. sales woman came back with the agreement and it has 2000.00 added to list price because we had no trade in, 3800.00 in dealership fees. The 20777.00 became 29255.00. are you kidding me. The sales women said those fees were for transporting,clean up ECT. We left. 9000.00 more we had nothing to talk about. Sales manager called us back and said he would remove all fees and give us a 70000 mile warranty... This dealership showed me what they are made of... Run from these folks!!! No ethics... I should have not wasted my time. Shady shady shady