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Baker Nissan

(2,018 reviews)
Visit Baker Nissan
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 7:30am–3:30pm
Sunday Closed Closed
2026 state dealer award
View 5 awards
2026 state dealer award
2026 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2015 consumer dealer award

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New (866) 862-5619 (866) 862-5619
Used (855) 260-9429 (855) 260-9429
Service (877) 889-9780 (877) 889-9780

Inventory

See all 395 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2012.
Baker Nissan has won the The Nissan Owner First Award of Excellence 8 times! This is the highest award presented by Nissan North America to their dealers. This award recognized Nissan's top Dealers from across the nation who were able to meet the highest standards of achievement.

It recognizes those Dealerships that embody the philosophy and vision for the Nissan Owner First Award of Excellence. That is to endeavor to provide their customers with an outstanding ownership experience from showroom through every aspect of the dealership. Basically putting their owners first.
Drive Away Different at Baker Nissan

Service center

Phone number (877) 889-9780

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:30am–3:30pm
Sunday
Closed

Meet our employees

Najee Rashad headshot
Najee Rashad
Service Advisor
(10 reviews) certified badge
Amiee Govea headshot
Amiee Govea
Service Manager
(83 reviews)
Terry Edwards headshot
Terry Edwards
Sales Professional- Credit specialist
(65 reviews)
Rogelio Martinez headshot
Rogelio Martinez
Service Advisor
(55 reviews)
Sammy Vela headshot
Sammy Vela
Sales Professional
(47 reviews)
Luis Estrada headshot
Luis Estrada
Nissan Shop Foreman
(10 reviews)
Vincent Nzwane headshot
Vincent Nzwane
Sales Professional
(6 reviews)
Edgar "Tony" Gutierrez headshot
Edgar "Tony" Gutierrez
Service Advisor
(7 reviews)
Emmanuell Luna headshot
Emmanuell Luna
Service Advisor
(6 reviews)
Miguel Cantos headshot
Miguel Cantos
Service Technician
(66 reviews)
Marco Pena headshot
Marco Pena
Service Advisor
(7 reviews)
Kene Abiakam headshot
Kene Abiakam
Finance Director
(49 reviews)
Charles Igiebor headshot
Charles Igiebor
Finance Manager
(19 reviews)
Marquess Smith headshot
Marquess Smith
Sales Professional
(38 reviews)
Diane Ellis headshot
Diane Ellis
Owner Loyalty /Customer Relations Manager
(85 reviews)
Cesar Vivas headshot
Cesar Vivas
Sales Professional
(32 reviews)
Shawn Kennedy headshot
Shawn Kennedy
General Sales Manager
(53 reviews)
Kasey Armstrong headshot
Kasey Armstrong
Vehicle Exchange Specialist
(9 reviews)
Irma Trevino headshot
Irma Trevino
Sales Professional
(5 reviews)
Axel Sanchez headshot
Axel Sanchez
Sales Manager
(9 reviews)
Carl Baker headshot
Carl Baker
Director of Operations
(30 reviews)
Hope Roach headshot
Hope Roach
Assistant Sales Manager
(10 reviews)
Damon Heim headshot
Damon Heim
Parts Manager
(9 reviews)
Julian Alvarado headshot
Julian Alvarado
Service Advisor
(5 reviews)
Diego Rivera headshot
Diego Rivera
Service Technician
(4 reviews)
Mario Rivera headshot
Mario Rivera
Service Technician
(4 reviews)
Michael Perez headshot
Michael Perez
Sales Consultant
(3 reviews)
Tyler Phan headshot
Tyler Phan
Service Technician
(3 reviews)
Tyler Randall headshot
Tyler Randall
Service Technician
(3 reviews)
Jeff Valladares headshot
Jeff Valladares
Master Service Technician
(3 reviews)
Spencer Ayon headshot
Spencer Ayon
Sales Consultant
(2 reviews)
Ilham Boughima headshot
Ilham Boughima
Internet Manager
(2 reviews)
Charlie Bui headshot
Charlie Bui
New Car Sales Manager
(2 reviews)
Rob English headshot
Rob English
Sales Consultant
(2 reviews)
Ricardo Ruiz headshot
Ricardo Ruiz
Service Technician
(1 review)
Ernest Charles III headshot
Ernest Charles III
Sales Professional
Brittany Perales headshot
Brittany Perales
Sales Consultant
Jodie Rodriguez headshot
Jodie Rodriguez
Internet Director
Jose Valadez headshot
Jose Valadez
Sales Consultant

Reviews

(2,018 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Baker Nissan from DealerRater.

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Overall good, I just need tech to make sure they type in thw correct weight in the paper, if it was them to type it on the paper. Says a different weight, but tech confirm they put correct oil weight. Just to deal with that stress isn't a good thing.

Overall good, I just need tech to make sure they type in thw correct weight in the paper, if it was them to type it on the paper. Says a different weight, but tech confirm they put correct oil weight. Just to deal with that stress isn't a good thing.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Best Nissan Service Center and Najee is the best in the game to get you in and out and car done right the first time!

Best Nissan Service Center and Najee is the best in the game to get you in and out and car done right the first time!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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I was taken care of as if I was a part of family thank you for everything

I was taken care of as if I was a part of family thank you for everything

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Julian Alvarado was a great representative that handled all of my requests professionally and answered my questions promptly. I enjoyed him very much! I also interacted with Rolando over the phone. He gave me such excellent customer service and I am very appreciative of him and the entire Baker Nissan team. Everyone was helpful, polite and the visitor's area was nicely stocked with coffee and goodies to snack on while we waited. There was also a small kids area for the kiddos to sit and play. I would highly recommend visiting this location on the Northwest Fwy (290)!

Julian Alvarado was a great representative that handled all of my requests professionally and answered my questions promptly. I enjoyed him very much! I also interacted with Rolando over the phone. He gave me such excellent customer service and I am very appreciative of him and the entire Baker Nissan team. Everyone was helpful, polite and the visitor's area was nicely stocked with coffee and goodies to snack on while we waited. There was also a small kids area for the kiddos to sit and play. I would highly recommend visiting this location on the Northwest Fwy (290)!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Najee always provides great customer service and keeps me informed about the status of my vehicle whenever I bring it in for service. His communication and professionalism are greatly appreciated.

Najee always provides great customer service and keeps me informed about the status of my vehicle whenever I bring it in for service. His communication and professionalism are greatly appreciated.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We take pride in providing exceptional customer service and keeping our clients informed. We are glad to have Najee on our team and we appreciate your business. See you at your next service appointment! #CustomerSatisfaction #Professionalism

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Friendly staff , Joel Villegas my sales rep was awesome and very professional and finance Gus was very knowledgeable, thank you Baker Nissan

Friendly staff , Joel Villegas my sales rep was awesome and very professional and finance Gus was very knowledgeable, thank you Baker Nissan

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! We are so glad that our team, especially Joel and Gus, made your car-buying experience a positive and professional one. We appreciate your business and hope to continue providing exceptional service. #BakerNissanProud

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Great service, pulled up my service writer came right out. Got me in and out the door.

Great service, pulled up my service writer came right out. Got me in and out the door.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the amazing review! We are thrilled to hear that you had a positive experience with our team. We pride ourselves on efficient and friendly service. We appreciate your business and look forward to serving you again in the future! #customerservicegoals

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Huge shoutout to Rolando for his exceptional work! He help in the repair of my vehicle's front bumper and grill, making sure every detail was handled perfectly. He truly went the extra mile to ensure my car was well taken care of and the job was done right the first time. Highly recommend!

Huge shoutout to Rolando for his exceptional work! He help in the repair of my vehicle's front bumper and grill, making sure every detail was handled perfectly. He truly went the extra mile to ensure my car was well taken care of and the job was done right the first time. Highly recommend!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! We're so glad We truly appreciate your recommendation and can't wait to see you

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Everyone was very nice and looked after your needs. Showed you different cars that you would like

Everyone was very nice and looked after your needs. Showed you different cars that you would like

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words and positive feedback! We strive to provide exceptional customer service and are happy to hear that our team was able to show you a variety of cars that fit your preferences. We appreciate your business and hope to see you again soon. #customerfirst #satisfiedcustomers

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The service department is the best. I always feel like I am a valued customer and truly appreciate the knowledge and dedication of the staff. My service advisor, Yamet, always goes above and beyond to ensure that service on my vehicle always goes as expected!

The service department is the best. I always feel like I am a valued customer and truly appreciate the knowledge and dedication of the staff. My service advisor, Yamet, always goes above and beyond to ensure that service on my vehicle always goes as expected!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We’re happy to hear that our sales department continues to exceed your expectations. We truly value your loyalty and will pass along your feedback to our team. We look forward to serving you again soon!

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See all 2018 reviews