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Baker Nissan

(2,239 reviews)
Visit Baker Nissan
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 7:00am–4:00pm
Sunday Closed Closed
2026 state dealer award
View 5 awards
2026 state dealer award
2026 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2015 consumer dealer award

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New (866) 862-5619 (866) 862-5619
Used (855) 260-9429 (855) 260-9429
Service (877) 889-9780 (877) 889-9780

Inventory

See all 353 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2012.
Baker Nissan has won the The Nissan Owner First Award of Excellence 8 times! This is the highest award presented by Nissan North America to their dealers. This award recognized Nissan's top Dealers from across the nation who were able to meet the highest standards of achievement.

It recognizes those Dealerships that embody the philosophy and vision for the Nissan Owner First Award of Excellence. That is to endeavor to provide their customers with an outstanding ownership experience from showroom through every aspect of the dealership. Basically putting their owners first.
Drive Away Different at Baker Nissan

Service center

Phone number (877) 889-9780

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–4:00pm
Sunday
Closed

Meet our employees

Rogelio Martinez headshot
Rogelio Martinez
Service Advisor
(72 reviews) certified badge
Rolando Murillo headshot
Rolando Murillo
Service Advisor
(43 reviews) certified badge
Emmanuell Luna headshot
Emmanuell Luna
Service Advisor
(27 reviews) certified badge
Marco Pena headshot
Marco Pena
Service Advisor
(24 reviews) certified badge
Yamet "Jim" Medina headshot
Yamet "Jim" Medina
Service Advisor
(89 reviews) certified badge
Gus Avalos headshot
Gus Avalos
Finance Manager
(50 reviews) certified badge
Edgar "Tony" Gutierrez headshot
Edgar "Tony" Gutierrez
Service Advisor
(35 reviews) certified badge
Kasey Armstrong headshot
Kasey Armstrong
Vehicle Exchange Specialist
(26 reviews) certified badge
Kene Abiakam headshot
Kene Abiakam
Finance Director
(66 reviews) certified badge
Miguel Cantos headshot
Miguel Cantos
Service Technician
(70 reviews)
Sammy Vela headshot
Sammy Vela
Sales Professional
(58 reviews)
Luis Estrada headshot
Luis Estrada
Nissan Shop Foreman
(17 reviews)
Hope Roach headshot
Hope Roach
Assistant Sales Manager
(16 reviews)
Vincent Nzwane headshot
Vincent Nzwane
Sales Professional
(10 reviews)
Anthony Velasco headshot
Anthony Velasco
Finance Manager
(9 reviews)
Ilham Boughima headshot
Ilham Boughima
Internet Manager
(6 reviews)
Ernest Charles III headshot
Ernest Charles III
Sales Professional
(6 reviews)
Tyler Phan headshot
Tyler Phan
Service Technician
(6 reviews)
Jeff Valladares headshot
Jeff Valladares
Master Service Technician
(6 reviews)
Diego Rivera headshot
Diego Rivera
Service Technician
(5 reviews)
Mario Rivera headshot
Mario Rivera
Service Technician
(5 reviews)
Joel Villegas headshot
Joel Villegas
Sales Consultant
(5 reviews)
Marquess Smith headshot
Marquess Smith
Sales Professional
(48 reviews)
Cesar Vivas headshot
Cesar Vivas
Sales Professional
(43 reviews)
Diane Ellis headshot
Diane Ellis
Owner Loyalty /Customer Relations Manager
(88 reviews)
Irma Trevino headshot
Irma Trevino
Sales Professional
(9 reviews)
Rob English headshot
Rob English
Sales Consultant
(7 reviews)
Shawn Kennedy headshot
Shawn Kennedy
General Sales Manager
(62 reviews)
Axel Sanchez headshot
Axel Sanchez
Sales Manager
(20 reviews)
Clinton Hoover headshot
Clinton Hoover
Sales Consultant
(5 reviews)
Carl Baker headshot
Carl Baker
Director of Operations
(31 reviews)
Damon Heim headshot
Damon Heim
Parts Manager
(10 reviews)
Charlie Bui headshot
Charlie Bui
New Car Sales Manager
(4 reviews)
Fabio Segura headshot
Fabio Segura
Sales Consultant
(4 reviews)
Tyler Randall headshot
Tyler Randall
Service Technician
(3 reviews)
Ricardo Ruiz headshot
Ricardo Ruiz
Service Technician
(3 reviews)
Jose Valadez headshot
Jose Valadez
Sales Consultant
(2 reviews)
Ricky Rall headshot
Ricky Rall
Sales Consultant
(1 review)
Joey Bolton headshot
Joey Bolton
General Manager
Derek Fisher headshot
Derek Fisher
Sales Professional
Frank Mitchell headshot
Frank Mitchell
Sales Professional
Jodie Rodriguez headshot
Jodie Rodriguez
Internet Director
(1 review)

Reviews

(2,239 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Baker Nissan from DealerRater.

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From the time we were greeted in the parking lot when we arrived through the time we left with our new vehicle we were taken care of!

From the time we were greeted in the parking lot when we arrived through the time we left with our new vehicle we were taken care of!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Tony was Excellent in presentation of what`s the current state of my car. Making sure everything was taken care of.

Tony was Excellent in presentation of what`s the current state of my car. Making sure everything was taken care of.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Online prices don’t reflect all the add ons they do like vin-edging, or window tint and low jack… you can buy a load of AirTags and it does the same thing 🤦‍♂️

Online prices don’t reflect all the add ons they do like vin-edging, or window tint and low jack… you can buy a load of AirTags and it does the same thing 🤦‍♂️

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

We strive for transparency and do have any optional dealer installed accessories or products listed on the vehicle which is visible upon a walk around We value your feedback and will continue to improve our customer experience.

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I took my 2023 Nissan Rogue SV to Baker Nissan for a scheduled oil change. It was discovered that there was an issue with the oil pan screw and Edgar (Tony) my service specialist brought it to my attention. He knew that I only take it to Baker so he got me the Nissan warranty to correct the fix of the issue. While the correction was being done Tony got me a rental car to get home and come back for my car. There were also a couple of recommendations he suggested but I will be taking care of those after 30,000 miles now at 26,500. Thank you Tony for your service and recommendations.

I took my 2023 Nissan Rogue SV to Baker Nissan for a scheduled oil change. It was discovered that there was an issue with the oil pan screw and Edgar (Tony) my service specialist brought it to my attention. He knew that I only take it to Baker so he got me the Nissan warranty to correct the fix of the issue. While the correction was being done Tony got me a rental car to get home and come back for my car. There were also a couple of recommendations he suggested but I will be taking care of those after 30,000 miles now at 26,500. Thank you Tony for your service and recommendations.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Regret purchasing a car with yall. Will never recommend people to yall. Really bad service.

Regret purchasing a car with yall. Will never recommend people to yall. Really bad service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Rolando went above and beyond. Making sure everything was taken care of. Baker Nissan is my new mechanic service. Thank you, rwando, thank you, baker, Nissan.

Rolando went above and beyond. Making sure everything was taken care of. Baker Nissan is my new mechanic service. Thank you, rwando, thank you, baker, Nissan.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, it means a lot to us! We are happy to hear that Rolando provided excellent service and that we have gained a loyal customer in you. We look forward to continuing to provide top-notch service for all your automotive needs. Thank you for choosing Baker Nissan!

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Robert English was amazing. He made sure we was taken care of from start to finish. He has a forever customer with our family.

Robert English was amazing. He made sure we was taken care of from start to finish. He has a forever customer with our family.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave such a kind review about our employee, Robert. We are thrilled to have him on our team and are so happy to hear that he provided you with exceptional service. We are honored to have your family as our forever customers.

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Patient with customers, urgent with quality work. Much appreciated for those who don’t speak “car”!

Patient with customers, urgent with quality work. Much appreciated for those who don’t speak “car”!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We take pride in providing friendly and efficient service while delivering high-quality work. It's our pleasure to make car care easier for everyone.

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Very good experience 10/10 I love it best the best dealership baker Nissan Houston

Very good experience 10/10 I love it best the best dealership baker Nissan Houston

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear that you had a great experience with our dealership! Thank you for choosing us and for the 10/10 rating. We appreciate your support and look forward to serving you again in the future. Best regards, Baker Nissan Houston.

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Easy to schedule. Timing was good and the service was handled as requested. My service agent was friendly and professional.

Easy to schedule. Timing was good and the service was handled as requested. My service agent was friendly and professional.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We are thrilled to hear that your scheduling experience was smooth and that our service agent provided friendly and professional service. We appreciate your support!

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