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Bozard Ford Lincoln

(10,289 reviews)
Visit Bozard Ford Lincoln
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–7:00pm 7:00am–5:00pm
Sunday 12:00pm–5:00pm Closed
2025 national dealer award
View 36 awards
2025 national dealer award 2025 state dealer award 2025 state dealer award 2024 national dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2014 national dealer award 2014 national dealer award 2014 national dealer award 2013 national dealer award 2013 national dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 476-2700 (888) 476-2700
Used (888) 476-2962 (888) 476-2962
Service (888) 476-2185 (888) 476-2185

Reviews

(10,289 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bozard Ford Lincoln from DealerRater.

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Excellent employees and experience

I have purchased 3 vehicles from Bozard and they have been a pleasure to deal with each time. They work hard to find the vehicle you want and are very patient during the process. Patrick Robertson was my salesman and he made sure we got exactly what we wanted while still staying in our budget. They care more about the person then they do about the sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Patrick is great! We are happy to hear that you had a great experience while here with us and are always taken care of! We hope you are loving your new vehicle and we look forward to being able to serve you again in the future!

Great experience

Mike Tudor is a pleasure to work with and does a fantastic job servicing our account. We have 10 more 2016 F-150's on order.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Mike is great! We are so pleased to hear that he takes such great care of you! Thank you for taking the time to share your review with us and we look forward to being able to serve you again in the future!

Absolutely wonderful!

The service my wife and I experienced was absolutely wonderful! Eric and his team were great and made buying a car fun again!! Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Glad to hear Eric was a great help to you! He is great at what he does and is always sure that his customers get nothing but the best while here with us! Thank you for taking the time to share your review with us and we look forward to being able to serve you again in the future!

Amazing Dealership

I have purchased many vehicles, but no dealership has ever impressed me with Bozard being the exception. Professional and Honest place to buy from! I would encourage anyone looking for a Ford to check out a completely different experience with this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We are so glad to hear that you had a great experience while here with us! We thank you for taking the time to share your experience with us and we look forward to being able to serve you again in the future!

Great Job - 1st service on new Focus

Saturday afternoon, dropped off our New Focus for 1st service. We feel check-up was thorough and top notch. This is the second car purchased from Bozard and we love your Service Dept. Bozard cares about their vehicles and their customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Chris is great! We are so glad to hear that you had a great visit while here with us! Thank you for taking the time to share your experience with us and we look forward to being able to serve you again in the future!

Pat is the man.

Customer Service is the absolute top priority for these guys. I needed a vehicle quick and it couldn't have been any easier. I met with Patrick Robertson and we found a perfect truck for me immediately. Sometimes purchasing a new vehicle can be frustrating, not at Bozard Ford. Pat and the boys are the best in the business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Pat and Tom are great! We are so happy to hear that you had an easy and pleasant experience with us! Hope you are loving your new vehicle and thank you for taking the time to share your review with us! We look forward to being able to serve you again in the future!

The girls at the sales desk.

The hospitality from Ty and the other ladies at the sales desk make a visit friendly and relaxed. Thank you girls. You do a good job for customer service.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Glad to hear that you had a great experience with us! We always strive to make sure our customers are completely happy and taken care of! Thank you for taking the time to share your review with us and we look forward to being able to serve you again in the future!

Outstanding value and service!

I just purchased my fifth car from this dealership and once again, outstanding service and value. Worth every minute of my drive from Jacksonville every single time! Great value, great service, and a great interest rate from the financing department! Thanks again guys!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

So glad to hear that you are happy and thank you for choosing us again! We always want to be sure that our customers are well taken care of! Thank you for taking the time to share your review with us and we look forward to being able to serve you again in the future!

Perfect

Best experience I've ever had buying a truck. Will be Buying my next truck there as well. From the salesman to the General Manager, everyone there was very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Happy to hear that you had a great experience with us! We always want to be sure that our customers are completely happy and well taken care of! Thank you for taking the time to share your review with us and we look forward to being able to serve you again in the future!

purchase

The sales person did a great job informing me about the truck I purchased. Sales person jeremey was very knowledgeable about the truck and worked with me well during negotiations. All in all jeremy did a great job

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are pleased to hear that you were taken great care of while here with us! Jeremy and Kevin are both fantastic and always want to be sure that our customers are happy! Thank you for taking the time to share your experience with us and we look forward to being able to serve you again in the future!