North Freeway Hyundai

The car buying experience was good overall. The staff was helpful and we did not have to haggle over price too much.

First, I don't like going into a car dealership...for obvious reasons. But in the case of the North Freeway Hyundai, it was one of the most pleasant. I was purchasing a car for my nephew. Howard Bass was my sales person. He did not waste my time with a long sales pitch. More importantly, he wasn’t dismissive or disrespectful as some sales people are when you aren’t dressed a certain way. All in all, I had a very good experience, no waste of time, and because he knew the inventory, Mr. Bass was able to show me a few other options without spending a lot of unnecessary time walking around the lot. I left feeling as though I made a sound financial decision. Mr. Bass’ advice was sage, and he made purchasing this Elantra a wonderful experience. My nephew loves the car. I would definitely recommend this dealership if you are in the market for a new car.

Salesman Hector was a great salesman. Service dept did not meet expectations. Failed to me keep me advised as to progress of my new car service work.

I took my car in due a recall notice, and for an oil change and tire rotation. I needed a loaner but had trouble finding my insurance card (bad, I know). The service rep was very patient while we sorted out the problem. I was given a very nice loaner while the service was performed. The rep was extremely helpful and personable. This was my first time getting service at North Freeway Hyundai and I will continue to visit this dealership for my service needs.

I went for my Sonata's first oil change. Brandon readily prepared the work order to have my car services. When the oil had been changed, Brandon personally informed us that the car was ready and that the car had also been washed. Great Service. Great people.

Had a very good experience with salesman.He was very good knowing about the cars he was selling.He was very polite and considerate.Would buy from him again.

The best car repair service ever and I've lived over seven decades. Mine is an older Hyundai and yet it was treated like a new vehicle. I was kept appraised of issues and resolutions were finished in a timely manner. The technician who worked on my car was the best - thorough and extremely professional. I couldn't be more pleased with the work and service, right down to the new floor mats they went out of their way to obtain at my request. From now on "North Freeway Hyundai" is my BFF and no other local dealership can compare. Service excellent, costs reasonable and a relaxed caring atmosphere. Thank you

I had a great time purchasing my wife's new Santa Fe.We will go back again

The overall service process was very quick and painless. I appreciate the fountain drinks, including the large variety, that are provided while customers wait. Lids and straws would be a plus, especially for children. Three small complaints, which being the reason why I rated the service 4 star rather than 5, is: (1) I had to track down a customer service rep when I first arrived. No one was in the express service building; (2) My young child was excited to see a game to play, but it was out of order, and there was no sign to indicate this. (Note: The mini or micro USB cable to charge the game controllers was unplugged and the connector was broken); and (3) lt would be nice to have a table for the kids, especially for their drinks.

Prior to allowing myself to be able to be contacted by the dealership I had already researched the model I wanted and the options. I found the car in the dealer inventory that I was interested in and priced it on-line through a new car pricing site. I also priced my trade-in through one of the used car pricing sites. With this information I visited the dealership to see and drive a Genesis for the first time. I was impressed with the car just as all of my reading said I would be. The internet salesperson that I dealt with was very personable and brought me up to speed on the car's technical features that I had only read about since my trade-in was 14 years old. I already knew I was dealing with an honest dealership from checking with the Better Business Bureau so all that was left to determine was the price of the car and the amount for my trade-in. The sales manager decided to accept my numbers from the internet pricing sites both for the new car price and for my trade-in so there was no haggling. Now to be sure, the dealer made some extra money on a car finish protection program and an extended warranty that I purchased so I think we both did well. I always felt I was in control of the process and hit it off with everyone I met. I am looking forward to doing my routine maintenance at the dealership for probably the next 15 years.