Reviews
Great experience
Walked in knowing what I was looking for and what price I wanted. The salesman, Ben, is literally an encyclopedia of knowledge on for vehicles. Was a great help through the whole process
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Planet Ford and sharing your wonderful experience. We are happy to read that Ben did a wonderful job assisting you. Please do let us know if you need anything additional.
Planet Ford customer,
Not bade Large selection of trucks & SUV's. In & out in 2 hours with a new truck. Aftermarket was a little slow but is to be expected with only 2 people working it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Planet Ford and sharing your kind feedback. We are happy to read that Tyler and our did a good job assisting you. We apologize that aftermarket took a bit longer, but were able to take care of all of your needs. Please do let us know if you need anything additional.
Knowledgeable honest salesman
Ben was very easy to work with from start to finish. He went above and beyond to meet our needs. He is very knowledgeable about Fords especially our SuperDuty
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Planet Ford and sharing your wonderful experience. We are happy to read that Ben did a wonderful job assisting you. Please do let us know if you need anything additional.
It was very professional
Buying a vehicle in planet ford is really appriciated it was fast and very good communication being here when you purchase a vehicle is really pleased for a customer never felt this good in a long time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for allowing Planet Ford in Spring the opportunity to earn your business. We are happy to read that Carlos and our team did an excellent job assisting you. Please do let us know if you need anything additional.
Great service, best price in Texas!
We recently purchased a new 2017 Ford Edge SEL at Planet Ford in Spring, TX located at 20403 I-45. We had an awesome sales manager - Dave Webb. We had already negotiated the lowest price at another location that was 200 miles away. Dave matched that price instantly and make sure all our questions we answered. He was very knowable about he vehicle and checked in with us during our time at the dealership in between meeting with the rest of the Ford folks. I would HIGHLY recommend Dave and this dealership! He has followed up with us to make sure we were happy with the vehicle and told us to reach out to him with any future concerns. TOP NOTCH SERVICE! He has earned my repeat business and that of my family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New Explorer Purchase
Overall great experience! Patrick did an amazing job of helping through the entire process! He helped us find the vehicle we wanted within our budget. Made the car buying process super easy!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Planet Ford in Spring and sharing your great feedback and that it was super easy. That's one of the best compliments that we love to hear. We're happy to hear that Patrick and our award-winning team did a great job helping you. Let us know if we can ever be of additional assistance.
The road to happiness!
Patrick did an amazing job of keeping me informed of new deals, following up, and and answering questions in a timely manner. I found my vehicle online while I was in Louisiana. Patrick negotiated the deal over the phone and within one hour I was on the road to Spring, Texas to pick up my new car. I told him what I wanted to pay and he mad it happen. All of the paperwork was ready when I arrived. I was in and out of the dealership with my new vehicle in less than an hour. I am so happy with my new vehicle that I drove around randomly for the entire weekend. Special thanks to Patrick and the rest of the team at Planet Ford.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wow, what a great review of your wonderful experience. Thank you for driving from Louisiana to work with Planet Ford. We are thrilled to read that Patrick was able to help you work a deal prior to your road trip to Spring and hat you were happy with the vehicle and experience. Please let us know if you need anything down the road.
New truck purchase
Ben was my sales representative at Planet Ford in Spring Texas. He did an outstanding job attending to my needs and also wants in a new truck! Ben made sure he was there every step of the way for me and I can't thank him and Planet ford enough! it's rare to find a sales representative that actually cares about your wants and needs. Most importantly Ben carefully listened to what I wanted In a vehicle so he could find it without wasting any time! I purchased a 2017 F-150 and couldn't be happier!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Ford F-150! We appreciate choosing Planet Ford and sharing your wonderful feedback. We are happy to read that Ben and Charles did such a great job assisting you. Please do let us know if you need anything additional down the road.
Best ever
Craig Jones is the only person to deal with. We have bought 2 vehicles from him in 3years and only thing I can say is he is the most professional sales pro ever. Hands down Craig is the one.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Two vehicles out of three years... wow! Thank you for choosing Planet Ford and sharing your experience. We are happy to read that Craig and Jr. did a such a great job helping you. Please do let us know if you need anything additional.
Jacoby Garmon is your contact for a new vehicle
My wife and I drove 56 Miles to look at the selection of trucks the dealership offered. Without having to walk the lot we identified the type of truck, color and options we were looking for and 2 minutes later he had it parked in front of the dealership ready for a test drive. This was such a GREAT experience we did not have to walk around opening and looking at vehicles. The overall service with the dealership was fantastic.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
What great feedback. We appreciate you choosing Planet Ford and sharing that you had a fantastic experience. We are happy to read that Jacoby and our team did such a great job. Should you need anything additional, please do let us know.
