Skip to main content

Timberland Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (134 reviews)
Sales hours:
Service hours:
View all hours
Sales Service
Monday 8:00am–7:00pm 7:30am–5:30pm
Tuesday 8:00am–7:00pm 7:30am–5:30pm
Wednesday 8:00am–7:00pm 7:30am–5:30pm
Thursday 8:00am–7:00pm 7:30am–5:30pm
Friday 8:00am–7:00pm 7:30am–5:30pm
Saturday 8:00am–5:00pm 7:30am–3:00pm
Sunday Closed Closed

Meet our employees

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (134 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Timberland Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Awesome experience got the car I wanted,mr tony was a big help. The staff is excellent. this was the easiest experience I have ever had.

Awesome experience got the car I wanted,mr tony was a big help. The staff is excellent. this was the easiest experience I have ever had.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

I bought my 2017 ford f350 at timberland and the customer service was great. Great vehicles, great folks leroy,tony, and mark were all great to deal with. I highly recommend this dealership to anyone looking for a new, or used vehicle. Thank you guys!

I bought my 2017 ford f350 at timberland and the customer service was great. Great vehicles, great folks leroy,tony, and mark were all great to deal with. I highly recommend this dealership to anyone looking for a new, or used vehicle. Thank you guys!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

I found this dealership on line while looking for a previously owned truck that would fit my needs and was within my price range. I worked with the on- line Sales Staff and I was very impressed about how quickly they responded to my inquiries and questions. We were able to work out all of the details via e-mail and on the phone prior to my arrival to the dealership. this even included a very fair quote on the value of my trade in. Once I arrived at the dealership, after driving over 200 miles I might add, I was greeted warmly by the on-line sales Mgr, Lisa Marie, as well as the actual owner, brett Falicon. The truck I had chosen on-line was prepped and ready to go for me to test drive and I found it to be exactly as advertised on their website. Mr. Falicon checked on me several times while my deal was being completed to assure I was being properly taken care of. Lisa Marie provided top notch customer service during the entire process. My experience with this dealer far exceeded my expectations. It was well worth it to me to drive the 3 hours to get away from the high pressure sales, mega dealers in the Orlando area, and shop where I was treated like a valued customer. I feel that all the folks at Timberlin Ford appreciate my business, and I will check with them first when I am in the market for another vehicle. By taking a little drive I was able to not only save money, as I feel I got a great deal, but some peace of mind knowing I was treated fairly and with the upmost respect. There was no pressure to purchase, no surprises or attempts to up sell me into something I did not want or need. Timberlin Ford as earned my business and loyalty.

I found this dealership on line while looking for a previously owned truck that would fit my needs and was within my price range. I worked with the on- line Sales Staff and I was very impressed about how quickly they responded to my inquiries and questions. We were able to work out all of the details via e-mail and on the phone prior to my arrival to the dealership. this even included a very fair quote on the value of my trade in. Once I arrived at the dealership, after driving over 200 miles I might add, I was greeted warmly by the on-line sales Mgr, Lisa Marie, as well as the actual owner, brett Falicon. The truck I had chosen on-line was prepped and ready to go for me to test drive and I found it to be exactly as advertised on their website. Mr. Falicon checked on me several times while my deal was being completed to assure I was being properly taken care of. Lisa Marie provided top notch customer service during the entire process. My experience with this dealer far exceeded my expectations. It was well worth it to me to drive the 3 hours to get away from the high pressure sales, mega dealers in the Orlando area, and shop where I was treated like a valued customer. I feel that all the folks at Timberlin Ford appreciate my business, and I will check with them first when I am in the market for another vehicle. By taking a little drive I was able to not only save money, as I feel I got a great deal, but some peace of mind knowing I was treated fairly and with the upmost respect. There was no pressure to purchase, no surprises or attempts to up sell me into something I did not want or need. Timberlin Ford as earned my business and loyalty.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No
Show full review

That Lisa Marie sure does know her stuff! Sold me my new girl, and I couldn't be happier! Her knowledge and customer service goes beyond. Off to the mud yeehaw!

That Lisa Marie sure does know her stuff! Sold me my new girl, and I couldn't be happier! Her knowledge and customer service goes beyond. Off to the mud yeehaw!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No
Show full review

This is such a welcoming place to buy your car from. I purchased a brand new Ford Focus from a nice lady Lisa Marie. She was so knowledgeable about these cars and helped me pick the right one for me. She made the buying process smooth amd effortless. THANK YOU LISA MARIE!

This is such a welcoming place to buy your car from. I purchased a brand new Ford Focus from a nice lady Lisa Marie. She was so knowledgeable about these cars and helped me pick the right one for me. She made the buying process smooth amd effortless. THANK YOU LISA MARIE!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No
Show full review

Had an excellent buying experience with miss Lisa Marie, thanks again lisa.

Had an excellent buying experience with miss Lisa Marie, thanks again lisa.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No
Show full review

Timberland Ford is a great place to do business they treat you like family.

Timberland Ford is a great place to do business they treat you like family.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No
Show full review

My very first new vehicle bought from Lee Roy Driver at Timberland Ford. Thanks Lee Roy!

My very first new vehicle bought from Lee Roy Driver at Timberland Ford. Thanks Lee Roy!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No
Show full review

This is well worth the drive to buy from. They treat you like a person and not just another sale. They gomoutbofnthe wy to help you and get you question answered on a timely basis. I did not spend ALL DAY there. I found what I wanted and thye had it ready and I was in and out ther was NO 3 hrs worth of paper work. THANK YOU. They are #1 in my book and I will be back

This is well worth the drive to buy from. They treat you like a person and not just another sale. They gomoutbofnthe wy to help you and get you question answered on a timely basis. I did not spend ALL DAY there. I found what I wanted and thye had it ready and I was in and out ther was NO 3 hrs worth of paper work. THANK YOU. They are #1 in my book and I will be back

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
4.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No
Show full review

We thank all Timberland staff. They were very supportive all the time. I totally recommend everybody to come to Timberland because they will make it work for you. Thanks!

We thank all Timberland staff. They were very supportive all the time. I totally recommend everybody to come to Timberland because they will make it work for you. Thanks!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No
Show full review
See all 134 reviews