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Sames Bastrop Ford

(342 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed

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Reviews

(342 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The person that checked me in was very friendly and helpful and communication was great too I think she was very helpful and kind to keep me informed about my truck

The person that checked me in was very friendly and helpful and communication was great too I think she was very helpful and kind to keep me informed about my truck

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Sames Ford picked up my SUV and took it into the shop. Anthony was diligent in keeping me apprised of the progress on the repairs and my vehicle was ready quickly. Thanks Anthony and Sames Ford!

Sames Ford picked up my SUV and took it into the shop. Anthony was diligent in keeping me apprised of the progress on the repairs and my vehicle was ready quickly. Thanks Anthony and Sames Ford!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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I arrived there just about closing time but they made an effort to service my vehicle. The service is outstanding and professional I totally recommend them

I arrived there just about closing time but they made an effort to service my vehicle. The service is outstanding and professional I totally recommend them

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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I have been going to this dealership ever since they opened. My wife and myself take both of our trucks for service there. We are always taken care of. Thumbs up Sames!!

I have been going to this dealership ever since they opened. My wife and myself take both of our trucks for service there. We are always taken care of. Thumbs up Sames!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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The Ford dealership in Bastrop is great! Friendly and efficient service technicians. Always communicate well with me and keep me posted on the status of the service of my car.

The Ford dealership in Bastrop is great! Friendly and efficient service technicians. Always communicate well with me and keep me posted on the status of the service of my car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Linda, we are so happy to read such a great review about Sames Bastrop Ford, Inc.! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

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Everyone was very nice and helpful especially since I had to bring my 2 toddlers with me. Thank you to everyone!!

Everyone was very nice and helpful especially since I had to bring my 2 toddlers with me. Thank you to everyone!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great sales representatives always available and helping to customers needs. Service department had great services all around! Continued to keep working numbers until I was satisfied. Have a large selection of 26 vehicles.

Great sales representatives always available and helping to customers needs. Service department had great services all around! Continued to keep working numbers until I was satisfied. Have a large selection of 26 vehicles.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Richard, we appreciate your recommendation of our dealership! Please let us know if there is ever anything else we can do for you! Safe travels!

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I was there to make a special purchase, the dealership was a conciderable distance away from where i live, It was well worth the visit there. Everyone knew their jobs very well, there was no pressure or rush at any time. The saleperson was actually a joy to work with and she know all the features of the care even though it was not one of their brands. If you want a car at good prices, great service give them a chance to fill all your wants

I was there to make a special purchase, the dealership was a conciderable distance away from where i live, It was well worth the visit there. Everyone knew their jobs very well, there was no pressure or rush at any time. The saleperson was actually a joy to work with and she know all the features of the care even though it was not one of their brands. If you want a car at good prices, great service give them a chance to fill all your wants

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello John, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

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Excellent customer service and gave me the vehicle I wanted without high pressure sales tactics. 2nd vehicle bought from them and both went quick and easy.

Excellent customer service and gave me the vehicle I wanted without high pressure sales tactics. 2nd vehicle bought from them and both went quick and easy.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Chester was great to work with to get the vehicle we wanted at a price we could afford. He knew the product, answered all of our questions, and had the vehicle we found online ready to come home with us after a test drive. Chester not only could inspect the vehicle but also worked with management to decide on the price over the phone. When we got to the dealership, the car was ready, the paperwork was ready, and exactly as Chester had described over the phone. It was a great process, and we love our new truck. Thank you, Chester.

Chester was great to work with to get the vehicle we wanted at a price we could afford. He knew the product, answered all of our questions, and had the vehicle we found online ready to come home with us after a test drive. Chester not only could inspect the vehicle but also worked with management to decide on the price over the phone. When we got to the dealership, the car was ready, the paperwork was ready, and exactly as Chester had described over the phone. It was a great process, and we love our new truck. Thank you, Chester.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Frances, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if you have any additional questions about services you received and thank you again for choosing Sames Bastrop Ford, Inc.!

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