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Sames Bastrop Ford

(332 reviews)

Reviews

(332 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Convenient hours

Great service, polite and friendly !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great people

I bought a 2015 f350 lariat took it in to have the tires removed from my old one and put on the new one. The only thing I wish is that they would have cleaned the tires and rims before they gave it back to me. The whole truck looked good but the dirty rims and tires made it look bad.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Sames Ford for Quailty Repairs and Service

I can always count on Jay to make sure my Explorer service and repairs are done professionally and on time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

Good service, clean waiting room. I will be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great place to do business with

Took my truck in for service, staff was friendly, fast and upfront about prices and time evolved! Also I was given a complete explanation of the problem. Also parts prices are better than other dealers!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Sames Ford Review

Straight forward, good advice from Jason; vehicle was serviced in an appropriate timeline; the only negative was the temperature of the dealer's waiting room.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Ford F150

All went well! Great sales staff and hospitality. The closing was a little bumpy with financing but Sames made it right and gave me what I thought I had signed up for! Thanks Guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Job well done!

My ford F250 was in and out in just a few hours. my experience was great because of the best diesel mechanic and he explained everything i needed to know and i left there very pleased with the work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Sames Bastrop Ford

2012 Ford Fusion. My rear blinker went out. I walked into the dealership and Bo took my car and 10 min later brought it back and it was fixed. It was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service dept

Excellent service, great staff. Always done quickly and efficiently. Friendly people from sales to service. They are always very personable and don't try to just sell you something you don't need.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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