Reviews
It was easy doing business with Appel Ford.
It was easy doing business with Appel Ford. So much better than working with big Houston dealers. A lot easier to buy locally.
It was easy doing business with Appel Ford.
It was easy doing business with Appel Ford. So much better than working with big Houston dealers. A lot easier to buy locally.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best dealership best service especially the mobile
Best dealership best service especially the mobile service. Great technician Eduardo. Would absolutely recommend them for purchase and service
Best dealership best service especially the mobile
Best dealership best service especially the mobile service. Great technician Eduardo. Would absolutely recommend them for purchase and service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Prompt and courteous service.
Prompt and courteous service. Went the extra mile to get my truck finished as promised. Thomas at the counter is the best.
Prompt and courteous service.
Prompt and courteous service. Went the extra mile to get my truck finished as promised. Thomas at the counter is the best.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was treated like family here.
I was treated like family here. Would highly recommend this dealership to my friends and family. My salesman Brandon was top notch.
I was treated like family here.
I was treated like family here. Would highly recommend this dealership to my friends and family. My salesman Brandon was top notch.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They were very prompt, professional, and convenient.
They were very prompt, professional, and convenient. They delivered our Expedition to our house once it was ready, which was convenient for my schedule.
They were very prompt, professional, and convenient.
They were very prompt, professional, and convenient. They delivered our Expedition to our house once it was ready, which was convenient for my schedule.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always a great experience at Appel Ford!
Always a great experience at Appel Ford! Fast and friendly service will always keep me coming back!
Always a great experience at Appel Ford!
Always a great experience at Appel Ford! Fast and friendly service will always keep me coming back!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rated a fair, as the owner of the dealership happened to
Rated a fair, as the owner of the dealership happened to be out front when I pulled in and introduced himself and took me to the salesman. Otherwise 1* I had emailed the salesman and told him a used and new Santa Cruz was my interest and made an appointment for this morning. The salesman obviously had not read my email(s) or prepared for my visit. On the new one, I had voiced my concern with the interior prior to visiting and the did send me a video and pics. Upon seeing the interior, decided not for me. On the used one, asked where it was located, he said he would go check. Car was sold. Made excuse later that it sold last night and they are a big dealership (laughable, town has maybe 20,000 people).......and you did not check when you knew I was driving an hour!! Dealership might be okay, salesman I dealt with not so much.
Rated a fair, as the owner of the dealership happened to
Rated a fair, as the owner of the dealership happened to be out front when I pulled in and introduced himself and took me to the salesman. Otherwise 1* I had emailed the salesman and told him a used and new Santa Cruz was my interest and made an appointment for this morning. The salesman obviously had not read my email(s) or prepared for my visit. On the new one, I had voiced my concern with the interior prior to visiting and the did send me a video and pics. Upon seeing the interior, decided not for me. On the used one, asked where it was located, he said he would go check. Car was sold. Made excuse later that it sold last night and they are a big dealership (laughable, town has maybe 20,000 people).......and you did not check when you knew I was driving an hour!! Dealership might be okay, salesman I dealt with not so much.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Was not just about the sale.
Was not just about the sale. I receive great attention prior to the sale. A lot of communication before the sale. The sales was NOT a high pressure sale. Very refreshing! The paperwork process was not aggressive on their part, which I appreciated. After the sale, the communication continued. Phone calls and text were made. Thank you Buck for all that you did for us!!!
Was not just about the sale.
Was not just about the sale. I receive great attention prior to the sale. A lot of communication before the sale. The sales was NOT a high pressure sale. Very refreshing! The paperwork process was not aggressive on their part, which I appreciated. After the sale, the communication continued. Phone calls and text were made. Thank you Buck for all that you did for us!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
On time with the items for the car Sam has been
On time with the items for the car Sam has been incredibly helpful with all the matters concerning my car towing and rental along with fixing the oil pump that was a total recall As a customer I recommend Sam to get rewarded and as soon I need a new vehicle I will visit Ford Appel Brenham Texas
On time with the items for the car Sam has been
On time with the items for the car Sam has been incredibly helpful with all the matters concerning my car towing and rental along with fixing the oil pump that was a total recall As a customer I recommend Sam to get rewarded and as soon I need a new vehicle I will visit Ford Appel Brenham Texas
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always a pleasure working with the folks at Appel!
Always a pleasure working with the folks at Appel! Blake is super helpful and ensures the vehicle buying experience is a no hassle one. I cannot recommend them enough.
Always a pleasure working with the folks at Appel!
Always a pleasure working with the folks at Appel! Blake is super helpful and ensures the vehicle buying experience is a no hassle one. I cannot recommend them enough.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase