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Appel Ford

(263 reviews)
Visit Appel Ford
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–7:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–7:00pm 7:00am–6:00pm
Saturday 8:00am–4:00pm Closed
Sunday Closed Closed
New (979) 353-4124 (979) 353-4124
Used (979) 353-4271 (979) 353-4271
Service (979) 353-4420 (979) 353-4420

Reviews

(263 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Appel Ford from DealerRater.

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Service was accomplished on time and correctly....

Service was accomplished on time and correctly. Appointment time was kept and representative was knowledgeable about the issue with my vehicle and had correct parts on hand

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always super friendly customer service!!I had my truck...

Always super friendly customer service!! I had my truck back after 1 day. All of the required services were completed as agreed. Appel Ford is the absolute best!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Explorer

It was a pleasant experience working with Buck. I felt no pressure to purchase and he accommodated all of my request to test drive without questions. The entire experience was easy and pleasant. he also took adequate time to explain all the functions of the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

BJP, thank you for taking the time to give us a review, and thank you for your business.

I have used Apple Ford several times and have never been...

I have used Apple Ford several times and have never been disappointed. The customer service is exceptional, work is on point. They aim to please.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Buying

Kevin Tran did an excellent job selling us our beautiful F150. Thanks Really appreciate all your efforts and the amount of time you spent with us

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Outstanding Customer Service!

Absolutely the best experience I have ever had with any dealership! Alex and Zach made my F-150 purchase efficient and enjoyable. All questions were addressed immediately and their knowledge of the vehicle was superb. They truly cared about my time and made sure that I got the best truck for the best price available. Thanks Appel Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the feedback and your purchase at Appel Ford.

Absolutely the best experience I have ever had with any...

Absolutely the best experience I have ever had with any dealership! Alex and Zach made my F-150 purchase efficient and enjoyable. All questions were addressed immediately and their knowledge of the vehicle was superb. They truly cared about my time and made sure that I got the best truck for the best price available. Thanks Appel Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great job and excellent customer service ! I highly...

Great job and excellent customer service ! I highly recommend , the manager Richard was super helpful and the guys at front desk the same plus super good Mecanic.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Experience

Professional and courteous clean and safe environment. Quick results. Happy Happy satisfying refreshing invigorated. Positive experience. Good coffee good snacks. Nice Dealership well stocked. Pleased

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Fast and Great Service

Always easy in and out. Very friendly. Great service. Taking my truck in for scheduled service is always a breeze. It’s the only place I would go.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Paul, thank you for the feedback on your experience..