Reviews
Service was amazing. They took care of a warranty problem...
Service was amazing. They took care of a warranty problem on a holiday week and kept me up to date. David is an awesome service rep!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
They were efficient, did a good job. Don’t know if it was...
They were efficient, did a good job. Don’t know if it was sanitized. I’ll use them again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Rick, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Staff helpful and work was finished on time. Vehicle was...
Staff helpful and work was finished on time. Vehicle was parked ready to go also..!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
David has always been great! Always gives service above...
David has always been great! Always gives service above and beyond outstanding. He has always very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Panama City. If you ever need help, just give us a call. Happy motoring!
The worst experience i have ever had at a dealership....
The worst experience i have ever had at a dealership. Total lack of communication and feedback. After several calls with promises that someone would "get back to me", i finally went to the dealership to find out what was going on with my repair. No one knew any information that would answer my questions and was told that i would have to return the next day when the service writer would be present. He wasn't but i finally did get answers!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello, we regret your experience with us here, but are glad you brought this to our attention. If you are willing, please call our General Manager at (850) 253-7000 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
Good service guy. Called us back and kept us informed...
Good service guy. Called us back and kept us informed Did work in teasonsbjd time
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks for your praise and kind comments about our team. If you ever need help, just give us a call. Happy motoring!
Absolutely live the team at Ford in Panama City. The...
Absolutely live the team at Ford in Panama City. The salesman went above and beyond driving down south to pick up the perfect truck for us on Thanksgiving day. Shout out to everyone for making it happen!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value. We hope you'll consider us again in the future!
I had a new service advisor James Maddox. He was very...
I had a new service advisor James Maddox. He was very helpful and went over the paperwork explaining what the mechanics did on my tire rotation and oil change. Thank you James, I know you will be a welcome edition to Auto Nation..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Available appointment backlog is only reason for less...
Available appointment backlog is only reason for less than 5-star rating. John did his best to work my vehicle into the schedule, and the work was performed satisfactorily. Customer service is always exceptional! Only complaint: shuttle ride back to the dealership did not arrive until 3 hours after I received the call that my truck was ready.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi Mark. Thank you for taking the time to share your feedback with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Mark did a great job and put me in the exact vehicle I...
Mark did a great job and put me in the exact vehicle I was looking for. Very easy experience! Thanks again!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.