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AutoNation Ford Panama City

(2,023 reviews)
Visit AutoNation Ford Panama City
Sales hours: 8:30am to 7:00pm
View all hours
Sales
Monday 8:30am–7:00pm
Tuesday 8:30am–7:00pm
Wednesday 8:30am–7:00pm
Thursday 8:30am–7:00pm
Friday 8:30am–7:00pm
Saturday 8:30am–6:00pm
Sunday Closed
New (888) 371-9738 (888) 371-9738
Used (888) 882-9796 (888) 882-9796
Service (888) 733-7147 (888) 733-7147

Reviews

(2,023 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Ford Panama City from DealerRater.

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They were very friendly and knowledgeable. They welcomed...

They were very friendly and knowledgeable. They welcomed you with open arms as part of the family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Our sales person Steve McWhorter was awesome!!! He was...

Our sales person Steve McWhorter was awesome!!! He was very knowledgeable and helped us find a great vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

The salesman that helped me was Jeff Semmes. He was...

The salesman that helped me was Jeff Semmes. He was extremely courteous and not aggressive with his job! He was understanding and did help me to find the right vehicle of my choice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi! We're so happy Jeff was able to help you out! If you ever need help, just give us a call. Happy motoring!

Great job, and zero complaints about anything they...

Great job, and zero complaints about anything they accomplishments, very very very very happy with them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for sharing your positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

Vet helpful!!!! Got me in and out quickly, since I was...

Vet helpful!!!! Got me in and out quickly, since I was waiting. Very courteous in explaining the service!!!! Thumps up!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very good to deal with & excellent service. Will...

Very good to deal with & excellent service. Will definitely be back.even short of staff, the newer employees were efficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Panama City! Drive safe, and we'll see you on the road.

Had a recall issue my service advisor got me in and done...

Had a recall issue my service advisor got me in and done in very little time,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

David was able to help me on short notice during their...

David was able to help me on short notice during their busiest times. I won't use any other business for my vehicle service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Jerry! We're so happy David was able to help you out! Don't hesitate to call us if you ever need anything. Be safe on the road!

I made a 7:30 appointment, my truck wasn’t even started...

I made a 7:30 appointment, my truck wasn’t even started on until around noon, at 2 I requested they bring my truck outside so I could leave. No answers at to what was wrong with my truck or what we could do to fix it. That’s after a 2 month wait for an appointment. The service writers are stretched so thin and need some help as well. I get that it’s a tough economy and the planademic but someone needs to get this service department back on track. IMO!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are deeply disappointed by your experience at AutoNation Ford Panama City. If you are willing, please call our General Manager at (850) 253-7000 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

Victor did a great job and was willing to make sure I was...

Victor did a great job and was willing to make sure I was taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!