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AutoNation Ford Panama City

(2,004 reviews)
Visit AutoNation Ford Panama City
Sales hours:
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Sales
Monday 8:30am–7:00pm
Tuesday 8:30am–7:00pm
Wednesday 8:30am–7:00pm
Thursday 8:30am–7:00pm
Friday 8:30am–7:00pm
Saturday 8:30am–6:00pm
Sunday Closed
New (888) 371-9738 (888) 371-9738
Used (888) 882-9796 (888) 882-9796
Service (888) 733-7147 (888) 733-7147

Reviews

(2,004 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Ford Panama City from DealerRater.

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They are the most amazing people to work with and really

They are the most amazing people to work with and really good hearted people. I would recommend the dealership to everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

great service, kept me informed as my truck was evluated,

great service, kept me informed as my truck was evluated, reasonable quick. Will definitely bring my truck back here again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Robert Parker was a great salesman.

Robert Parker was a great salesman. The whole experience was very positive. I love my car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Lisa, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

The dealership was easy to work with and their salesman

The dealership was easy to work with and their salesman really stood out. He was outstanding

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Outstanding service.

Outstanding service. Sales person was with me each step of the process. Finance officer was not pushy but did his job with my best interest in mind, If and when I look for another vehicle again, my 1st stop will be Auto Nation Panama City, Florida.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Horrible service department and communication.

Horrible service department and communication. Made an appointment for 6 weeks out, dropped off vehicle with parts for warranty work inside the vehicle. Also needed a recall fixed. Vehicle was kept for 2.5 days with limited communication. Several messages left for service advisor. Refused to call and only text. Only response given was they couldn’t do the work because it was raining. Picked up truck without work completed. Worst service from a dealership I have ever received. Waiting on response from GM and corporate now. Hoping for a resolution soon.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

From start to finish Jackson was always ready to help and

From start to finish Jackson was always ready to help and make sure we were well informed and taken care of. We are so thankful for this.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

I always take “Big Gus” ,lol to Autonation for service.

I always take “Big Gus” ,lol to Autonation for service. Lori takes Excellent care of me, and Its a Pleasure to see her and work with her , Every Time, Thanks Lori A.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

First time.

First time. So far so good haven’t experienced enough visits to really make it honest decision, that’s for people have been courteous and knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Servicio professional muy amable personal servicio rapido

Servicio professional muy amable personal servicio rapido lo recomiendo En la Sala de espera hay aperitivos mientras hacen servicio al carro tomar un cafe

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Antonio, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!