Reviews
The experience was fantastic.
The experience was fantastic. Jack was able to help me find the perfect car to fit me. I know I will be looking forward to buying another car from Jack in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Michael, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Hi Michael, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
I have always had a great experience with AutoNation
I have always had a great experience with AutoNation service department. I will be back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Lincoln Orange Park. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Hi, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
First off, the mechanic did a good job on the car.
First off, the mechanic did a good job on the car. No complaints. The customer service was alright. I stood in the tiny service area for a few minutes waiting for someone to help and no one said anything to me even though there were 2 employees there. No complimentary snacks. Only a small complimentary coffee. They have snacks but you have to pay the vending machine. I shouldn't complain, but Mazda has a variety of complimentary snacks AND refreshments in their waiting area. Overall I would go back, but I wouldn't look forward to it.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jonathan, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (904) 270-9943 to discuss what we can do to help.
Service staff were very friendly.
Service staff were very friendly. I dropped my car off for service and the work was completed very quick! I used to go to another dealership where I bought my car but will be coming to Autonation Ford from now on.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Michelle, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
I was promised that they gonna take care of anything that
I was promised that they gonna take care of anything that will happen to the car through the warranty and when I came back it seems like no one wants to help and my salesman doesn’t even answer the phone or responding to my messages . All I wanted just small things to be fixed through the extended warranty that I paid for
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
A ALWAYS HAVE A GOOD EXPIENCE AT THIS DEALERSHIP AND PAY
A ALWAYS HAVE A GOOD EXPIENCE AT THIS DEALERSHIP AND PAY A FAIR PRICE FOR MY SERVICE
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
I’ve now bought two new vehicles from Autonation Ford
I’ve now bought two new vehicles from Autonation Ford Orange Park — one in 2022 and another just last week — and both times have been great experiences. This most recent time, my salesman Daeshawn really knocked it out of the park. He made the entire process smooth and easy for me and my wife, and the F&I manager we worked with was just as helpful. No stress, no hassle, just straight-up good service. I’ll definitely be back the next time I’m in the market for a new car. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
The dealership was clean , the staff was very friendly,
The dealership was clean , the staff was very friendly, and they were willing to help us even though we came in right at closing time.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Thanks so much for the warm recommendation of the team here at AutoNation Lincoln Orange Park. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Reach out online and they responded favorly.
Reach out online and they responded favorly. I was able to negoiate most of the purchase online and the rest was negoiated at the dealer's site. My salesman did a great job mediated the purcahse. Unlike whn you walk away from other dealerships, I am pleased with the overall experience and the followup I had even after the deal was done.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!
Cassandra was great in service.
Cassandra was great in service. Overall experience was great. All my questions were answered. Wait time was normal for repair getting done. Scheduled my next service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Sheri, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!