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AutoNation Ford Orange Park

(2,292 reviews)
Visit AutoNation Ford Orange Park
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–8:00pm
Sunday 12:00pm–6:00pm
2016 consumer dealer award
View 1 awards
2016 consumer dealer award
New (888) 229-5054 (888) 229-5054
Used (866) 984-2319 (866) 984-2319
Service (877) 236-9802 (877) 236-9802

Reviews

(2,292 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Ford Orange Park from DealerRater.

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I was looking for a F150 online and was approached by...

I was looking for a F150 online and was approached by salesmen from several dealerships. I was ultimately impressed by the salesman Malcolm Daigle with Auto Nation of Orange Park. I feel he went above and beyond what salesmen from other dealerships did. Malcolm found the truck I was looking for and went over the operation throughly. I am extremely happy with the professional experience I had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Happy Customer

Will always recommend AutoNation Ford of Orange Park Florida. Looking to purchase a used vehicle and met with the nicest experience I have ever had with a salesman. His name is Gil Allen and he was very helpful ,patient and kind. He made the process enjoyable. Will definitely let my family and friends know if they are searching for a new or used car to go and see Gil! Thank you again for the great service you provided!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Customer, thank you for your kind review; we are happy to pass along your comments to Gil Allen at AutoNation Ford Lincoln Orange Park! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Bringing in the New Year with a New SUV!

My experience on buying a new SUV with Auto Nation Ford Orange Park was awesome. I had the pleasure of working with both Bryce and Thomas and they were very professional and kind. The most impressive part about my experience was how Thomas help me to remain calm throughout the whole process on buying a new car. I am a disabled veteran who suffers from anxiety and buying a new car can be very nerve wrecking and stressful. Thomas was professional, calm and the most important one, he listen to my needs and wants. I recommend everyone that are looking for a new vehicle or used one to come by Auto Nation Ford Orange Park.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

oil change

Fast turn around waited on my car in show room. Comfortable atmospere with coffee and sanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

James, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help. Drive safe!

Buying experience with Nathan Goodroen

Nathan was amazing and allowed for the Christmas Surprise that I always wanted to do for my wife happen!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

James, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Lincoln Orange Park! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Brakes replaced and alignment all four tires

The service was great and the service personnel were great and made sure all my needs were met.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Ernest, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Lincoln Orange Park! We hope to be of service to you again in the future. Best wishes, AutoNation Ford Lincoln Orange Park

Outstanding customer service! Very friendly, made sure I...

Outstanding customer service! Very friendly, made sure I was comfortable. Went Malcolm Daigle above and beyond. I would definitely come back for our next purchase!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Theresa and the finance woman worked really hard to get...

Theresa and the finance woman worked really hard to get me into an auto that I was satisfied with. After 4 months in the Ford Escape, I realized that I was riding in a noise box. After several trips to the service department, speaking with general manager, and a meeting with service director, I made up my mind...this car had to go!!! With the help of these two ladies and Chris they did all they could to assist with the negative equity. To top it off Theresa was sick, and the finance person came in early to make it happen. I am a Ford girl!!! Thank you!!! 5 stars in my book!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service

Dan Coburn is the best service guy there. He takes the time with you and listens

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Autumn, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Lincoln Orange Park! We hope to be of service to you again in the future. Best wishes, AutoNation Ford Lincoln Orange Park

truck in for service

had a appointment at 7am to have my truck looked at blue smoke coming out of tail pipe .was told a tech would look at it which never happened even at 9am so I left.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Randy, thank you for bringing this matter to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (888) 200-9597 to discuss what we can do to help.