Reviews
Josh was extremely helpful, figuring out the problem
Josh was extremely helpful, figuring out the problem immediately, and getting it resolved in a very short time period. Thank you.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Happy with the Service.
Happy with the Service. Thank you for getting me in on short notice. Job done!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They don’t stock parts for most vehicles and not my car.
They don’t stock parts for most vehicles and not my car. I don’t like scheduling an appointment when I need a tire. Thimbs down.
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- Buying process —
- Quality of repair —
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
I was incredibly disappointed by this experience with
I was incredibly disappointed by this experience with Toyota. I had done a lot of the work installing the wiring harness, taking off the panels in the trunk to access the connections and I kept all of the screws and pieces to put the trunk back together in a bag with the other components of the wiring harness. I wasn’t told what to expect or updated at all when I arrived and during my wait. After five hours I was given a bill for almost 560 dollars. This seems incredibly excessive given that I had already done a lot of the work and had the parts. The panels of the trunk were not put back and the wiring harness wasn’t even secured. When I got home I couldn’t find the bag of screws and pieces to put my trunk panels back and when I called Toyota they said they never saw a bag. The instructions that I had in the bag were still in my trunk but the bag was gone. So now I have to figure out how to replace these things but I have a cross country move to do and I don’t have time to deal with it right now. I had already installed the hitch but had difficulty accessing one of the bolts to tighten it and asked Toyota to just check the hitch to be sure it’s secure. The bolt was still loose so I bought a new wrench to tighten it myself… Overall no trust with this garage and I feel very ripped off. Glad I’m moving away
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
The service department does a great job of communicating
The service department does a great job of communicating throughout the process not only on the service but makes sure to review the potential items on the checklist so I can plan accordingly.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Glove department was lying on floor when ready to leave .
Glove department was lying on floor when ready to leave .I don’t know they even put old filter back in
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Very good service.
Very good service. Kept up to date which was appreciative. They showed me a filter that was so dirty. Feel good getting it done here. Usually used a car place in South Bend IN.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly, courteous and informative on my recall on my
Friendly, courteous and informative on my recall on my last appointment. Even helped me get a delicious coffee drink.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
All the staff were very friendly and professional.
All the staff were very friendly and professional. I would recommend this dealership to anyone
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I always get great and efficient service and Steve always
I always get great and efficient service and Steve always takes care of my needs. Thanks Steve.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
