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Allan Nott Honda

(2,896 reviews)
Sales hours:
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Sales Service
Monday 9:00am–7:30pm 7:30am–6:00pm
Tuesday 9:00am–7:30pm 7:30am–6:00pm
Wednesday 9:00am–7:30pm 7:30am–6:00pm
Thursday 9:00am–7:30pm 7:30am–6:00pm
Friday 9:00am–7:30pm 7:30am–6:00pm
Saturday 9:00am–4:00pm 8:00am–4:00pm
Sunday Closed Closed
2021 consumer dealer award
View 7 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(2,896 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Allan Nott Honda from DealerRater.

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Tom was very considerate and explained all the features...

Tom was very considerate and explained all the features on my new car in a courteous manner. The dealership was busy but he took the time to meet our needs. He even help me set up my blue tooth. Thanks Tom, I love the Honda CR-V. The bottled water pushed me into getting the leather seats and extra features --of which I am very grateful! Gregg and Sharon Noffsinger

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I found the employees at Allan Nott to be friendly and...

I found the employees at Allan Nott to be friendly and informative. We took our van in for a recall repair and asked them to check an automatic door that was't working correctly. They took care of all our problems. Dale Madison 5314 Count Road 65 Ada,Ohio 45810 419-634-6858 dcmadison70@yahoo.com

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Brett Condin was excellent in listening to my service...

Brett Condin was excellent in listening to my service needs for both Hondas needing service and providing feedback on the Service Reminder/Confirmation email sent prior to my appointment. All desired service items were concisely and accurately listed. Consultation from Mr. Condin (as well as his checking back with Mr. Bill Clark) upon completing diagnostics was quite helpful in decision making for 12+ year old Honda Odyssey Van service requirements and work completion scope. Overall cost of service (as well as application of provided coupons) was clearly appreciated. Time for Saturday maintenance service on 2010 Honda CRV was excellent. All parties are to be commended for a very pleasant experience !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Stopped by just to test drive after looking at many cars...

Stopped by just to test drive after looking at many cars at many other dealerships and Lisa Williams was very nice and helpfully. I had explained I received quotes from other dealerships but wasn't quite ready to buy but Lisa and the sales manager met my best quote and offered me a fair trade which I was happy with. Although the exact model wasn't on the lot they were able to have it in less than 24 hours and we received it the next day. In addition they made the financing very quick and easy and were able to get me a very competitive interest rate. This is my third Toyota purchase from Allan Nott and they have always been a pleasure to deal with and Lisa always has a welcoming smile. I like dealing locally and intend on recommending them to anyone. Thanks, Matt Ward.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I went to the Allan Nott Dealership to purchase a new...

I went to the Allan Nott Dealership to purchase a new Honda CR-V. Tom the salesperson was cordial and helpful, he let us test dive the car and explained some of the features to us, what our model options were and the availability, when we got back to the showroom and started talking price, I showed Tom a printout that I had from Consumer Reports stating that the same make & model vehicle was available at Marysville for $2,361.00 less than the Invoice price of $24,875 - Allan Nott offered $24,259 as their selling price and held firm - I told them that I was interested in buying locally if they could approach the price of the Marysville dealer. The sales manager Adam arrived and informed me that there was no way that any dealer could sell that vehicle for that price and they were lying to draw us in. I called Marysville and confirmed the price, went back inside and informed Tom that they were serious and that I was willing to listen if they wanted to evaluate my trade in and see what the bottom line price was. My trade in was evaluated an they gave me their bottom number without revealing the price, Eric Martin, the General Manager appeared and asked what they could do to make this deal, I re-iterated my stance on the other price and asked what they were allowing for the trade, Eric revealed, in my estimation a very low number. Negotiations began to fall apart and I stood to leave and extended my hand to Eric, he told me in no uncertain terms to sit down we weren't done yet - it was OK for them to stand over me when they were talking, but not when I stood. Eric walked out obviously upset, he was beligerent, unaccomodating and rude. I went to Marysville, bought the same vehicle with 3 miles on it, for $22,514, what they agreed to with Consumer Reports and gave me $800 more for my trade than the Nott dealer and with no hassle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Our experience at Allen Nott Honda was exceptional. Our...

Our experience at Allen Nott Honda was exceptional. Our salesmen Tom was personable, friendly and very helpful. He managed to send us home with a '13 Odyssey equipped with everything we wanted at an unreal price. We had no intentions of purchasing a brand new vehicle and really only came to the dealership because it is the closest Honda dealership to drive a used Odyssey and we then planed to continue our search elsewhere. This stance was largely due to our previous experiences at this dealership leaving a lot to be desired. This recent experience has changed our feelings about the sales department and if the next vehicle we purchase is a Honda, we will with out a doubt be tracking Tom down. Tom, thanks for all of your work in getting us what we wanted for what we wanted. A+

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Tom was a great sales man! He found me exactly what I was...

Tom was a great sales man! He found me exactly what I was looking for in a timely matter. Not only did he make it a great experience for me, he gave me a great price. I was really impressed by the friendliness of his service. He did a great job and I would HIGHLY recommend him to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I've worked with John Gould for the past several...

I've worked with John Gould for the past several years and have had wonderful experiences each time...his customer service is outstanding and very easy to work with! I've been working with Allan Nott for the past 20 years and never had a bad experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

As longtime Honda customers we appreciate this...

As longtime Honda customers we appreciate this dealership's attention to detail. Sales staff are very knowledgeable & helpful in answering questions. Systems review after purchase was thorough. We have brought Honda to an area unfamiliar with the vehicles & now see more on our local roads. We've been proud to recommend Honda & our dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wonderful experience! Drove the lot on a Saturday...

Wonderful experience! Drove the lot on a Saturday evening and called Lisa Monday morning to set up time to come after work. Stopped after work Monday to test drive and we ended up filling out paperwork to finance! Jason did an awesome job getting us a low rate! Thanks so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.