Key Buick GMC

Very professional and understanding. Understood my budget needs and was not pushy. Came up with an awesome deal for me and my budget! ? Outstanding Team Work

Carmen & maria were super fast & helpful in their parts department. I was in and out with exactly what I needed 5 stars!!!

I will never buy or recommend a GM product ever again. After buying a 2019 gmc sierra the engine needs to be replaced due to a know issue. A Lifter failure….. after attempting to receive compensation from GMC after they handed me a 19 thousand dollar bill….. they offered me a 10 percent discount. I am beyond disappointed with the customer service of GM.

Purchased a 2026 Palisade Calligraphy Hybrid AWD. Kim made the entire procedure flow smoothly and quickly. Very happy with the purchase process and the vehicle itself. Looking forward to driving this handsome vehicle. Don't have any insight on the service department yet.

ARE CAR REPLACEMENT MOTOR WAS DONE BY KAREM JOHNSON OUTSTANDED FIX QUICKLY AND RETURN CLEAN AND RUN LIKE NEW WE THANK JOHNSON FOR IT LISA G WE THANK YOU FOR ALL PAPER WORK THAT WAS DONE AND THE TIME IT TOOK TO GET THAT DONE AND UPDATES THAT YOU GAVE US WE WILL COUNTUE TO REPAIR AND IF NEEDED BUY HYUNDIA AT KEYS HYUNDAI KAREAM JOHNSON HELPFUL IN THE REPAIR OF MY CAR IT WAS SEND TO HYUNDIA WITH ENGINE NOISE AND WAS IN NEEDED OF ENGINE REPLACEMENT MY CAR WAS QUICKLY NOTFIY TO HYUNDAI CORP ABOUT THE ENGINE NOISE THEY CHECK THE ENGINE AT KEYS AND A REPORT WAS SENDED TO HYUNDAI CORP SOON A REPLY WAS SEND BACK THAT ENGINE WOULD BE REPLACE AT THIS TIME I WAS ALWAYS CONTACT BY KAREAM JOHNSON ABOUT THE STEP THAT HAD TO BE DONE AND WAS GIVEN TO US ALL INFORMATION ABOUT THE REPAIR REPLACEMENT COST ABOUT THE TIME IT WOULD TAKE ALL NESSARY PAPER WORK MR JOHNSON DID CALL US TO TELL US ARE CAR WAS FIX 11 DAYS SOONER ALL I HAD TO DO WAS PICK UP THE CAR KAREAM JOHNSON WAS RESPECTFUL IN ALL ARE NEED PERFORM OUTSTANDED IN RESPOND BACK TO US HAVING THE CAR PAPER WORK SUBMIT AND TO HAVE ARE CAR REPAIR IT WAS DONE AS QUICK AS POSSILBE AND WE WERE RETURN A CLEAN CAR WITH A NEW REPLACEMENT OF ENGINE SENDED BACK TO US WE OWN 2 SONATA AND WILL COUNTUE TO BRING ARE CAR THERE FOR ALL OF ARE REPAIRS BECAUSE WORKMENTSHIP THAT WE RECIVED WE WANT TO TAKE THIS TIME OUT TO SAID THANK YOU KAREAM JOHNSON FOR ALL TIME AND WORK IN HELP US LISA& LEONARD GARGANO IT WAS OUTSTANDING.

Everyone was excellent in helping us with our needs buying our new truck! Kyndal was able to answer and guide us through the process We are over the moon!

They are the worst dealership ever. My car is a 2010 Genesis w/ less than 40,000 miles on it and we had to have it car hauled on May 9th b/c the key fob wasn't working. It was towed that day and we have had little or no contact w/ the dealership. I have contacted them numerous times and have gotten some run around every time. I am disabled, my car is paid for, and I need it to get living essentials. They have not contacted me, I have had to make contact with them to find out the status/update of what is going on w/ my life. Doctors, groceries, essentials for living. I am so disappointed in their service. I would never buy a new or used car from this dealership. BUYER BEWARE!!! I am going to contact the owner. I think that she would be extremely upset w/ the service that her company is giving her customers/buyers .... Shame on you Kyle! Key Hyundai, Southside Blvd. Jacksonville, Fl. I can afford to buy a brand new vehicle w/ cash just like my Raptor and Genesis but why??? I don't need to go to the used car lot, thank the Grace of God. I just want my little Trac Zoom, Zoom back. What is the problem and why am I not being informed as to what is going on w/ my vehicle? I am not poor, praise Jesus but I feel like I am not being treated properly. Shame on you. I hope that the owner sees this and takes a look. This is unprofessional behavior. No updates ...

I have never had a problem at this dealership in the 4 years I've been coming. Everyone is courteous and helpful. They take the time to explain everything and don't pressure you into anything.

Key has en exceptional service staff. They seem to drop everything to take care of my truck. I showed up at 5:30 pm with a flat and by 6:15 I drove out with a new tire and no charge. It simply could not have been better. Thank you Key and thanks to the mechanics that made it happen.

Charge for a new Hyundai Sonata battery was $480. They were unable to look at it for 4 days. Enough said.