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McLane Ford of Fredericksburg LLC

(191 reviews)

Reviews

(191 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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New Ford Explorer

This was the best experience I have ever had in buying a vehicle! No hard sales pitch, just honest service. From sales to financing McLane Ford is the place to go!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Susan, we appreciate your feedback! Safe travels!

Owner

World class operation. Treated like a close family friend and they went beyond to make sure everything was getting done. Checked several time to see if we needed anything. Even played with my son.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Lex, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

McLane Ford

This is my 4th new purchase with this dealership and Felipe. My experience has always been with professionalism and commitment to service. I appreciate the communication and follow through. Kenny, the owner, always goes out of his way to visit and truly makes the atmosphere have a small town feel.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!

Best dealer, hands down.

Absolutely the best dealer I?ve ever dealt with. I?ve bought three trucks from them in the last two years and I?d never buy a truck from anyone else. They won?t push anything on you and they are always honest and professional. They take very good care of you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Austin, we are happy we could make your experience a positive one! Thank you so much for being one of our valued guests and we look forward to your next visit!

Car Purchase

Very smooth purchase experience . Tava Hamilton is a knowledgeable, pleasant, helpful rep.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Brenda, thank you for your wonderful response to the quality of service our staff provides! Thank you so much for being one of our valued guests and we look forward to your next visit!

jeff ludwick

Excellent service from all in the process. Tava Hamilton was attentive and this is not the first truck we have purchased from McLane Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jeffrey, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

Super duty, F350

Again the best place to buy a Ford everyone in the dealership, a professional and friendly treat you like family. Thank you, Tava and Mclean Forf Team

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Christopher, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

Great dealership

Service is fanatic. This is the best dealership that I've ever been to. We had a problem with our truck and everyone there, including the owner stepped in to help us. We also purchased a new truck from Mclane Ford and found the entire sales team to be equally helpful and knowledgeable. Great place, Great people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jim, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

2023 F-250

Felipe and the team at McLane made this the easiest purchase I've ever made. No BS or sales gimmicks. I highly recommend this dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Eric, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

F250 Super Crew Purchase

Have been servicing my original Super Duty at McLane for 4 years. After considerable thought and talking with Tava, placed an order for a 2023 SD in late Nov 2022. Ford finished the truck manufacture in late March. Shipped it mid-April. I picked up this beautiful vehicle. Could not be more pleased with the process and product.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Raymond, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!