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Gullo Ford of Conroe - The Woodlands

(2,948 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 8 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (936) 228-4990 (936) 228-4990
Used (936) 228-3918 (936) 228-3918
Service (936) 228-3916 (936) 228-3916

Reviews

(2,948 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gullo Ford of Conroe - The Woodlands from DealerRater.

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Salesman Joey really worked hard to find us exactly what

Salesman Joey really worked hard to find us exactly what we wanted. Even came in on his day off to continue helping us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Karl Alfeld kept me up to date on all stages of my

Karl Alfeld kept me up to date on all stages of my purchase. I came from out of town to buy my new vehicle and he insured that everything was ready when I arrived to pick it up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Just bought another one from them and everything went

Just bought another one from them and everything went smoothly as usual thanks to Froy Romero and Anthony Rodriguez. This time I tried using their accessory department instead of running all over town and shopping online to try and save a few bucks and it was so much easier even if it cost a little more. I was able to pick up my truck rigged out exactly the way I wanted it and move on. Thanks Ida for helping make it happen and the truck looks great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Entire experience wasn’t terrible.

Entire experience wasn’t terrible. But once the salesman knew I was buying the truck I was then being rushed through everything and treated poorly. Seemed to forget about me and move on to the next sale. Couldn’t even finish handling my stuff before working with another client.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I recently purchased a used car.

I recently purchased a used car. I had an extremely negative experience with this vendor. Adam Asher. Despite being accompanied by my wife and son, from the beginning, his attitude was rude and unprofessional. The most worrying thing was the discriminatory treatment I received, clearly based on my US Citizen Hispanic origin. His comments and attitude reflected unacceptable racism, making us feel uncomfortable and unwelcome. No one should be treated that way, especially in a place where they are supposed to provide good customer service. It is unacceptable that in the 21st century, these types of situations continue to occur. I do not recommend this salesperson at all. Gullo Ford Conroe will continue to have problems with this quarrelsome individual.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Had service done years ago and had a great experience so

Had service done years ago and had a great experience so looked at them for a new car. Ali helped me with this purchase and is the best Rep I've had, and I have purchased many vehicles. Had a slight issue with the vehicle but they went the extra mile to resolve it with no hassles. Ali and the service team were outstanding! Process was simple with him from start to finish!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

All of the sales staff were great.

All of the sales staff were great. The purchase process went very smoothly. My first experience with this dealership and I will definitely be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Michael, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Very pleasant experience.

Very pleasant experience. They answered all our questions and did not dilly dally about anything. Would do it again. Highly recommend Gullo Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I have purchased multiple cars over the years from Gullo

I have purchased multiple cars over the years from Gullo Ford of Conroe and have always had a great experience every time. Lilly helped my husband and I with several of our purchases and just recently helped with the purchase of my 2025 Ford Explorer ST Line. It was quick and smooth. Lilly has always been upfront and honest about pricing and keeping us in or pretty close to the numbers I want as far as monthly payments and down payments. The honesty, integrity, customer service and many other great things is what keeps my husband and I coming back to Gullo every time we are ready to make a new purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

We enjoyed the level of customer service and care the

We enjoyed the level of customer service and care the team at Gullo provided to my wife and I when we purchased our new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.