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Mercedes-Benz of Baton Rouge

(850 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2023 state dealer award
View 8 awards
2023 state dealer award 2022 state dealer award 2018 state dealer award 2017 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(850 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Baton Rouge from DealerRater.

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Mercedes Benz of Baton Rouge does a good job of

Mercedes Benz of Baton Rouge does a good job of communicating your service needs and following through.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

When I arrived, I was greeted promptly.

When I arrived, I was greeted promptly. The service was completed quicker than the time frame I was given.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Please make it a priority to visit Stephen Miclette at MB

Please make it a priority to visit Stephen Miclette at MB of BR. We went to look at a GLE350 certified preowned and decided to upgrade to a 2022. The service was exceptional! We love our new vehicle and appreciate the superb attention!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The service associate was kind and helpful.

The service associate was kind and helpful. The waiting area was clean, comfortable, and had everything that I needed to make my wait time not seem so long.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best service, exceeded our expectations!

Best service, exceeded our expectations! Professional staff, pleasant experience! Andrea in service is our go to person— always attentive and caring!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Everybody was great and very helpful.

Everybody was great and very helpful. Their service is excellent. MBofBR is an outstanding dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Lynn W did a great job and came to our house for

Lynn W did a great job and came to our house for paperwork that saves us time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Wonderful experience from start to finish when purchasing

Wonderful experience from start to finish when purchasing my new car. My salesperson, Mason Thomassie was very knowledgeable and answered all of my questions. His follow up after the sell to see if I needed anything at all has been very much appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Lynn Whitty made buying my new car so easy.

Lynn Whitty made buying my new car so easy. Her husband is even going to come program the car to my garage ! Can't get much better service than that!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Lynn was amazing to work with.

Lynn was amazing to work with. She helped me every step of the way and made sure I absolutely loved my Mercedes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.