Skip to main content

Mercedes-Benz of Baton Rouge

(853 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2023 state dealer award
View 8 awards
2023 state dealer award 2022 state dealer award 2018 state dealer award 2017 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(853 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Baton Rouge from DealerRater.

Want to share your experience with this dealership?

Write a review

Service was performed quickly and as agreed.

Service was performed quickly and as agreed. The process was explained completely ahead of time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I had my car serviced this week and the entire service

I had my car serviced this week and the entire service team went above and beyond to ensure my satisfaction. Brandon is the greatest! He took his time from start to finish of having my car serviced. He was very thorough and made it his business to keep me updated throughout the process. This has been the absolute best service I’ve had at any other dealer this far.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I encountered great customer service while purchasing my

I encountered great customer service while purchasing my vehicle! I am excited with my choice!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mercedes Benz of Baton Rouge does a good job of

Mercedes Benz of Baton Rouge does a good job of communicating your service needs and following through.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

When I arrived, I was greeted promptly.

When I arrived, I was greeted promptly. The service was completed quicker than the time frame I was given.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Please make it a priority to visit Stephen Miclette at MB

Please make it a priority to visit Stephen Miclette at MB of BR. We went to look at a GLE350 certified preowned and decided to upgrade to a 2022. The service was exceptional! We love our new vehicle and appreciate the superb attention!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The service associate was kind and helpful.

The service associate was kind and helpful. The waiting area was clean, comfortable, and had everything that I needed to make my wait time not seem so long.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best service, exceeded our expectations!

Best service, exceeded our expectations! Professional staff, pleasant experience! Andrea in service is our go to person— always attentive and caring!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Everybody was great and very helpful.

Everybody was great and very helpful. Their service is excellent. MBofBR is an outstanding dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Lynn W did a great job and came to our house for

Lynn W did a great job and came to our house for paperwork that saves us time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.