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Mercedes-Benz of Baton Rouge

(853 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2023 state dealer award
View 8 awards
2023 state dealer award 2022 state dealer award 2018 state dealer award 2017 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(853 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Baton Rouge from DealerRater.

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Great people that take care of you!

This dealership is the best. They welcome you when you arrive and keep you updated the entire visit. They are really unbelievable. Can’t imagine buying from another dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for leaving us a five star review and thank you for choosing MBOBR!

10K Mile Maintenance

Great service at MBOBR. Prepaid maintenance and walked out with no additional cost. Staff very friendly and professional. Waiting area comfortable and the time went by quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for leaving us a five star review! We're glad your experience with us was a pleasant one :)

Service

Unbelievable service. The Baton Rouge Mercedes dealership is absolutely awesome. Everyone is so professional and wonderful to work with! I would highly recommend this dealership to everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for leaving us a five star review!

Sean Mccardle

Absolutely appreciate Sean’s ability to accommodate me w only speaking to me for 5 mins or less! Also home delivery was nice to keep us from waiting .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for leaving us a five star review and thank you for choosing MBOBR!

Buying a car

It was the best buying experience I've ever had buying a car. Amazing staff, quick and to the point!! Will be buying all my cars here from now own

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for leaving us a five star review! We greatly appreciate your business and look forward to our continued business together.

Wonder

My experience was wonderful. I went in wanting a deal and I feel like that’s exactly what I got! RJ was knowledgeable and found the perfect car for me. Travis was quick and efficient in providing financial help overall a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for leaving us a five star review!

Happy customer !

My husband and I bought our first Mercedes yesterday and I’m very impressed with the vehicle and the sales experience! We were happy with our experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for leaving us a five star review and thank you for choosing MBOBR!

always a step above

The reason we bought a Mercedes was to have a car that sets the standard. MB of Baton Rouge does the same. The staff and service are a breath of fresh air when it comes to car related needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for leaving us a five star review! We appreciate your business :)

Mercedes GLK350 Repair

We recently brought our Mercedes GLK350 into Mercedes of Baton Rouge for repair (blown alternator) and I would say our services was very satisfactory. Our service agent Josh was very helpful and responsive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for leaving us a five star review!

Quick and easy

In and out in an evening... nice job all around....Brandon helped sync up my phone and a gentleman from service helped out getting one spot of adhesive cleaned up on delivery. All nice interactions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us the positive feedback. We're happy to know your experience was a pleasant one. Thank you for choosing MBOBR!