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Reviews

Average Ratings

5.0
28 lifetime reviews.
  • Great people, great service

    I purchased my first Mazda from Gem a few years ago and since then, my son and my sister have also purchased their automobiles from Gem. The sales...

    Dealer Response

    Thank you for your business. We love having your family trust our family. We look forward to seeing you in the future!


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    I purchased my first Mazda from Gem a few years ago and since then, my son and my sister have also purchased their automobiles from Gem. The sales staff is very easy to talk with and there is no sales pressure. The service department headed by Joanna is second to none; their work ethic top notch. I would highly recommend if you are looking to purchase an automobile, go to Gem and you will not be disappointed. Love the Saturday morning service availability.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your business. We love having your family trust our family. We look forward to seeing you in the future!


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  • Great Experience!

    Dave was great! He answered all our questions and there was no pressure salesmanship put on us. We'd absolutely buy from Dave and Gem again.


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    Dave was great! He answered all our questions and there was no pressure salesmanship put on us. We'd absolutely buy from Dave and Gem again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • wonderful experience!

    I had purchased my first MX5 (2006) ten years ago at Gem Mazda, and came back this week to finally trade it in and purchase a new one. Chance Yo...

    Dealer Response

    Thank you for sharing your experience. We appreciate your business and are very happy that you chose us! Janice Gibson, Sales Manager


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    I had purchased my first MX5 (2006) ten years ago at Gem Mazda, and came back this week to finally trade it in and purchase a new one. Chance York was the sales rep who worked with me during the purchase and I can't say enough positive things about him. He was very knowledgeable and personable, and did not try to pressure me with any "up-selling". He very patiently answered all of my questions and took a lot of time making sure to familiarize me with all of the features of the new Miata. Everyone at Gem, from the service department to Chris in the finance department, were very friendly and pleasant. From previous experiences I know that purchasing a car can be somewhat of an unpleasant ordeal, but working with the staff at Gem Mazda was truly a positive experience and I can't be more pleased with my new wheels!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for sharing your experience. We appreciate your business and are very happy that you chose us! Janice Gibson, Sales Manager


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  • Back to the Mazda Family

    My first car was a Mazda MX-3, and I loved that car until it was total in an accident. Later I became a wife and mother that required years of mi...


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    My first car was a Mazda MX-3, and I loved that car until it was total in an accident. Later I became a wife and mother that required years of minivans. Now, my children are older; I begin to search for a new vehicle. I test drove many cars such as the Lexus, Cadillac, Honda, Infinity, and others. My husband suggested a Mazda. I went to GEM Mazda,and Chance greeted us. I test drove the Mazda CX-9, and I remembered the same feeling I had when I purchased my first car. Everyone was so nice to me. The managers knew it my my birthday gift, and they placed balloons on the car. I am enjoying this vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Professional yet relaxed

    The staff at Gem Mazda were helpful and very professional during the purchase of my car. There was no pressure and the staff (Kayla Pippins) were...


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    The staff at Gem Mazda were helpful and very professional during the purchase of my car. There was no pressure and the staff (Kayla Pippins) were very easy to deal with. I would highly recommend Gem Mazda not only for a great experience but also for great cars.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • First Mazda

    The best experience l've had buying a car. Very apprehensive at first but David Rohe alleviated my preconceptions. Fully intend to be a future cu...

    Dealer Response

    I am so happy that you had a great experience with David! We sincerely appreciate your business and look forward to serving you for years to come....


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    The best experience l've had buying a car. Very apprehensive at first but David Rohe alleviated my preconceptions. Fully intend to be a future customer when car needs arise again.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    I am so happy that you had a great experience with David! We sincerely appreciate your business and look forward to serving you for years to come. Janice Gibson, Sales Manager


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  • GEM MAZDA GREAT TO DO BUSINESS WITH!

    Great dealership to work with. No pressure, no hassle. David and the GEM MAZDA team were great!

    Dealer Response

    It was truly a pleasure to help you with your purchase! Thank you for choosing Gem Mazda and for letting us know that we're making it easy to purc...


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    Great dealership to work with. No pressure, no hassle. David and the GEM MAZDA team were great!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    It was truly a pleasure to help you with your purchase! Thank you for choosing Gem Mazda and for letting us know that we're making it easy to purchase a vehicle from us. Janice Gibson, Sales Manager


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  • Bought a car from Gem Mazda

    I would like to thank David Rohe for the excellent service. He was so nice and well informed. I would recommend your company and David to anyone ...

    Dealer Response

    Thank you so much for recommending Gem Mazda and your sales associate David Rohe. I will also let Chris Koromvokis (our finance manager) know that...


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    I would like to thank David Rohe for the excellent service. He was so nice and well informed. I would recommend your company and David to anyone that is looking for a car. I also want to thank your Financial person, so sorry I forgot his name, He was so gracious, friendly, and helpful.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for recommending Gem Mazda and your sales associate David Rohe. I will also let Chris Koromvokis (our finance manager) know that you enjoyed working with him also. It's customers like you that make this such a fun and rewarding business. Thank you for choosing Gem Mazda!!! Janice Gibson, Sales Manager


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  • Peace of Mind!

    My daughter has been a student at FSU for the past 4 years. Every time she travels back to Pittsburgh PA, we get her car serviced. Joanna has been...


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    My daughter has been a student at FSU for the past 4 years. Every time she travels back to Pittsburgh PA, we get her car serviced. Joanna has been a God send to us. My daughter's car is always serviced to perfection and Gem Mazda has been kind enough to let us leave her car there over the holidays. Again, gives me a peace of mind that her car is safe. This dealership goes above and beyond and we are most appreciative. We are here for one last service. I am so grateful for all they have done. I will miss dealing with them.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great car purchasing experience

    We had a great experience purchasing our new Mazda from Gem Mazda. Even though it was pouring rain outside, our sales person Kayla showed us every...


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    We had a great experience purchasing our new Mazda from Gem Mazda. Even though it was pouring rain outside, our sales person Kayla showed us every car we were interested in. She even picked just the car I ended up loving without me even requesting to drive it. Thanks for a great purchasing experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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