Service & Repair

Schedule Service

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Service 7:30 AM - 5:30 PM
Mon 7:30 AM - 5:30 PM
Tue 7:30 AM - 5:30 PM
Wed 7:30 AM - 5:30 PM
Thu 7:30 AM - 5:30 PM
Fri 7:30 AM - 5:30 PM
Sat 8:30 AM - 12:30 PM
Sun Closed

Warranty on Parts & Labor

12 months / 12000 miles

Mazda genuine replacement parts (other than the battery) and Accessories purchased by a customer from a Mazda Importer/Distributor or a Mazda dealer and installed by a Mazda Importer/Distributor or a Mazda dealer are covered for 12 months /12,000 miles from the installation date or the remainder of the warranty coverage applied to the component by Mazda, whichever is longer.

Mazda warrants that Mazda genuine replacement parts and Mazda Accessories are free from defects in material or workmanship, subject to the following terms and conditions. See dealership for terms and conditions. This warranty covers Mazda genuine new or remanufactured replacement parts and Mazda Accessories sold by Mazda by a Mazda dealer. This includes Mazda Accessories installed by a Mazda dealer or a Mazda Importer/Distributor prior to retail delivery of a new Mazda vehicle.

Mazda genuine replacement parts (other than the battery) and Accessories purchased by a customer from a Mazda Importer/Distributor or a Mazda dealer and installed by a Mazda Importer/Distributor or a Mazda dealer are covered for 12 months /12,000 miles from the installation date or the remainder of the warranty coverage applied to the component by Mazda, whichever is longer.

Mazda warrants that Mazda genuine replacement parts and Mazda Accessories are free from defects in material or workmanship, subject to the following terms and conditions. See dealership for terms and conditions. This warranty covers Mazda genuine new or remanufactured replacement parts and Mazda Accessories sold by Mazda by a Mazda dealer. This includes Mazda Accessories installed by a Mazda dealer or a Mazda Importer/Distributor prior to retail delivery of a new Mazda vehicle.

Services Offered

Fluid Top-Off Complimentary

Fast Facts

  • Technicians with 10+ Years Experience
  • Year Established: 2002
  • Parts and Accessories
  • Service Bays: 12
  • Factory-certified Service Center
  • Factory-certified Technicians

Features & Amenities

  • Complimentary Wi-Fi
  • Customer Lounge
  • Complimentary Snacks
  • Children Friendly Waiting Area
  • Complimentary Shuttle Service
  • Online Service Appointment Scheduling
  • Kids Play Room

About Our Service Center

As the only new Mazda dealership in North Florida, Gem Mazda is proud to serve customers from Ocala, Orlando and Gainesville, as well as our neighbors in southern Georgia. Our staff and management team have decades of experience in the automotive industry, and creating a great atmosphere for our customers is our top priority. From our new sales floor to our used vehicle department to our service and parts centers, our team is steadfastly focused on the satisfaction of our customers, no matter why they have arrived on our lot. And we've proven that focus by achieving Mazda Gold Cup Dealership status not once but twice recently, first in 2013