Reviews
I was greeted promptly and introduced to sales manager.
I was greeted promptly and introduced to sales manager. Sales person helped in ordering my vehicle professionally.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Felt like family from the moment we were welcomed in.
Felt like family from the moment we were welcomed in. Thank y’all so much!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great customer service from Jacob Hendee!
Great customer service from Jacob Hendee! He made our new Bronco purchase easy and fun!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jacob was on his game in every aspect of selling,
Jacob was on his game in every aspect of selling, knowledge and service!! I would highly recommend Jacob and Bill Hood Ford Lincoln.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mr. Philip answer all questions and showed me a few
Mr. Philip answer all questions and showed me a few things. And Ms. Carrie had been keeps checking in with me. So thanks
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very bad at communicating and dishonest.
Very bad at communicating and dishonest. I drove from Houston to see a vehicle. When I arrived an employee walked with me near to where the vehicle was. There was something not right immediately. The reply was it’s sold. I was shocked after driving 6 hours. I wanted to speak to a manager. When I did finally get someone in management he told me the vehicle went to auction the previous day. I gave him a chance to be honest and he said it wasn’t on property. He didn’t know I was back where the vehicle was. Bad experience!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
NO sales pressure or F&I hustle.
NO sales pressure or F&I hustle. Rapport was.good even after the sale completion.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
This dealership was an amazing experience.
This dealership was an amazing experience. My dealer is a close friend and he made sure to find a car for me that was not only reliable but suited my preferences and not to mention a very reasonable price. I definitely will be back in the future for that type of service.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very good service and very good hospitality.
Very good service and very good hospitality. I will continue to be a customer here
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jacob and the team made the sale quick and easy!
Jacob and the team made the sale quick and easy!!! Couldn’t ask for a better experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car