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Cook County Ford, Inc.

4.9 out of 5 4.9
Rectangle 48
Sales 9:00 AM - 3:30 PM
Service 8:00 AM - 12:00 PM

Cook County Ford, Inc. Hours

Sales

Monday

9:00 AM - 6:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 6:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 3:30 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 12:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2018

We have been South Georgia's Ford Place since 1978. In March of 1993, Cook County Ford implemented the original Everyday

...

Bottom Line Price Policy insuring that our customers get the very best price up front on all of our vehicles, new and pre-owned, without the haggle and hassle of negotiating with a salesperson for hours just to get a price. No games here. No pushy salespeople. Just our very best price posted right on the window of every vehicle and on the internet.

"Home of the Bottom Line Price!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
136 lifetime reviews. Includes reviews of Cook County Ford, Inc. from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 4, 2019

    Super friendly staff. Talked over the phone a couple times and then went in. Johnny was great, made it quick and painless! Definitely recommend getting... your next car from Cook County!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    "Quick and painless", we like it that way! We get it. Sometimes, car buying can be like ripping off a band-aid! We're glad that you came to Johnny to ...help ease your fear of car-buying and we are all glad to see you in your new ride from right here in Adel Baby! -Kyle H., General Sales Manager


    Worked with:
    Johnny May

    Client Advisor

    (5.0) 42 reviews

  • 5.0 out of 5
    December 3, 2019

    Welcoming right from the start. No hassle, answered every question, and found just what we were looking for. This is my third purchase from Cook county... ford and I've been very pleased every time.

    4.0 out of 5
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    4.0 out of 5
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    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your great review and look forward to serving you again on the fourth, fifth and sixth purchases too! Thank You! -Kyle H., General Sales... Manager


    Worked with:
    Tony Griffin

    Client Advisor

    (4.9) 16 reviews

  • August 3, 2018

    Great customer service, knowledgeable sales staff, no hassles, love the bottom line prices. I found them to be below the prices of other dealers in my... area. I have bought other cars from them and will return in the future. They also have an excellent service department. Randy was great help to us in deciding what to purchase. We settled on a 2018 Ford Explorer and we love it!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your business, Rodney! We take pride in our Sales and Service and are glad that it is rewarded with your loyalty! -Kyle H., General Sale...s Manager

  • 5.0 out of 5
    December 3, 2019

    Everyone was very helpful, and fully answered all of our questions. They worked to help us get the best possible financing option. This is a great dealership....

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your business and kind words! We look forward to helping you again soon! -Kyle H., General Sales Manager


    Worked with:
    Trevor Hand

    Finance Manager

    (5.0) 54 reviews

    Johnny May

    Client Advisor

    (5.0) 42 reviews

  • 5.0 out of 5
    November 22, 2019

    Chuck and Wes were great...I had to change part of the service at the last minute and it was no problem; they delivered my truck on time cleaner than when... I left for installation of new tires.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    This is great news, Mr. Greeson! We enjoy seeing you each you come for service and are always more than happy to help! Please come see us again soon! ...-Kyle H., General Sales Manager


    Worked with:
    Wes Warren

    Service Advisor

    (5.0) 23 reviews

    Chuck Warren

    Service Manager

    (5.0) 21 reviews

  • 4.0 out of 5
    November 22, 2019

    All good. Up front and nothing was hidden. Did what they were asked and did what they said throughout the process. Wash could be better but it's free,... so ok

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the review. I apologize for the wash job not being as good as you would've liked. Perhaps you could run it back by when you have a few minu...tes while the entire crew is out of school? We appreciate your business and look forward to helping you again soon! -Kyle H., General Sales Manager


    Worked with:
    Wes Warren

    Service Advisor

    (5.0) 23 reviews

    Chuck Warren

    Service Manager

    (5.0) 21 reviews

    Trevor Hand

    Finance Manager

    (5.0) 54 reviews

    Randy Kendrick

    Client Advisor

    (5.0) 13 reviews

    Kirk Hand

    Dealer

    (5.0) 7 reviews

  • 5.0 out of 5
    November 12, 2019

    The alternator went out on our Ford Transit, and Cook County Ford was able to get our company vehicle on the road the next day. The service team at Cook... County Ford is great.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We can't promise that all situations will work out this perfectly every time but we can promise that we'll do our very best to get you back on the roa...d and back to work as soon as possible!! Thanks again for trusting our Service Department to take care of you until next time! -Kyle H., General Sales Manager


    Worked with:
    Wes Warren

    Service Advisor

    (5.0) 23 reviews

    Chuck Warren

    Service Manager

    (5.0) 21 reviews

  • 5.0 out of 5
    October 27, 2019

    It was the most easy place to buy a vehicale I wld highly recommend them to anyone there friendly people an everything was easy the even showed u how everything... worked on my truck

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the great review, Ricky! We appreciate the great comments! An easy car-buying experience is what our Bottom Line Price Policy is all abo...ut! -Kyle H., General Sales Manager


    Worked with:
    Trevor Hand

    Finance Manager

    (5.0) 54 reviews

    Randy Kendrick

    Client Advisor

    (5.0) 13 reviews

  • 5.0 out of 5
    October 24, 2019

    We have bought 2 cars and 1 Truck and plan to buy many more through the years coming. Also sent a friend of ours there and she bought a new suv

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much, Mrs. Lynne! We appreciate all the business that you guys have sent our way! It's been a wonderful friendship! Let us know when you'...re ready for another one! We'll be right here waiting! -Kyle H., General Sales Manager


    Worked with:
    Trevor Hand

    Finance Manager

    (5.0) 54 reviews

    Brandon Southerland

    Client Advisor

    (5.0) 10 reviews

    Tony Griffin

    Client Advisor

    (4.9) 16 reviews

  • 5.0 out of 5
    October 22, 2019

    Brandon was great and answered all our questions. He was friendly and considerate. Service for the addition of a brake controller was handled by Wess... and all was done by the end of the day. We were in and out of finance and there was no pressure at any point. Only negative is they need a soda machine!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your business, Gary! I'm sorry, we all miss the soda machine but they're almost impossible to maintain anymore. If that's our biggest co...mplaint, we should be ecstatic!! Thank you again for the wonderful comments! We look forward to seeing you again soon! -Kyle H., General Sales Manager


    Worked with:
    Wes Warren

    Service Advisor

    (5.0) 23 reviews

    Brandon Southerland

    Client Advisor

    (5.0) 10 reviews

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