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Cook County Ford, Inc.

(415 reviews)
Visit Cook County Ford, Inc.
Sales hours: 9:00am to 12:00pm
Service hours: 8:00am to 12:00pm
View all hours
Sales Service
Monday 8:00am–5:30pm 7:30am–5:30pm
Tuesday 8:00am–5:30pm 7:30am–5:30pm
Wednesday 8:00am–5:30pm 7:30am–5:30pm
Thursday 8:00am–5:30pm 7:30am–5:30pm
Friday 8:00am–5:30pm 7:30am–5:30pm
Saturday 9:00am–12:00pm 8:00am–12:00pm
Sunday Closed Closed
New (855) 618-4559 (855) 618-4559
Used (866) 287-4139 (866) 287-4139
Service (877) 749-7747 (877) 749-7747

Reviews

(415 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cook County Ford, Inc. from DealerRater.

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Wes was friendly,courteous,and listened to my request on

Wes was friendly,courteous,and listened to my request on service. My appointment was on time and work was done in a timely and professional manner. It's a great place to have work done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It is great hearing from you! Wes is a vital asset to our business and we are proud to hear about your experience! Please let us know when you need us again! -Kyle H., General Sales Manager

Great people very personal and very accommodating the

Great people very personal and very accommodating the fastest car purchase I have ever made

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for giving us a chance to earn your business, Daniel! We're happy to accommodate and look forward to serving you again soon! -Kyle H., General Sales Manager

Great salesman and great prices.

Great salesman and great prices. They really took care of us while we were buying a new truck

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business and hope that you'll come back to see us again real soon! Thanks again for stopping by! -Kyle H., General Sales Manager

We had a great experience at Cook County Ford.

We had a great experience at Cook County Ford. Excellent customer service and had exactly what we wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing with us, Kevin! We appreciate your business and look forward to helping you again! -Kyle H., General Sales Manager

Professional service, Fast, used my rewards to pay for

Professional service, Fast, used my rewards to pay for oil change & rotate tires. Staff always friendly & professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We love FordPass Rewards just as much as our customers. It is a convenient way to pay for services with us and just like our friendly staff, it's here to stay! Let us know when you need us again! -Kyle H., General Sales Manager

Great staff there at Cook County Ford, I'm always very

Great staff there at Cook County Ford, I'm always very happy and pleased with service I receive from these guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We appreciate the kind words and thank you for your business! We're right here when you need us again! -Kyle H., General Sales Manager

this is the best place to do anything when it comes to

this is the best place to do anything when it comes to purchasing a automobile. just friendly people who still care about life. and can answer any questions about any auto you may have. also buying from Ford means you are getting the best there is. so that being said this is the only place in the world to get best service, best value, best product, best of it all!, just go to Cook County Ford and you will be treated like someone who is the Best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It’s real easy helping friendly folks like you when you call or stop by! We think you’re the best too! Please give us a call when you need anything again! -Kyle H., General Sales Manager

Cook county ford has Friendly staff and great

Cook county ford has Friendly staff and great professional service that I can always trust.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your business! It is always a pleasure seeing you! Please let us know when you need a hand again! -Kyle H., General Sales Manager

Cook Ford is just the best the service department when in...

Cook Ford is just the best the service department when in with a fuel filter problem they were able to get it in within an hour I left it over night so they could put new tires on and what a deal they had on take off tires the same ones that I had on at a savings of $125.00 a tire

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us, JD! We’re glad that everything worked out for you and look forward to seeing you again soon! -Kyle H., General Sales Manager

Cook County Ford was the best car buying experience I've...

Cook County Ford was the best car buying experience I've ever had! Friendly staff, no pressure at all. I was able to go back to work while the paperwork was being taken care of. They even delivered my new vehicle to my work! I will always buy my vehicles from Cook County Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your support, Brandie! We are always happy to help and can’t wait to see you again soon! -Kyle H., General Sales Manager