Reviews
Write a reviewScheduled service visit
As usual, the experience was wonderful. In addition to the service, I also had some additional parts installed on the truck. Again, great service and pricing. I have nothing but good things to say about Jim Cook Ford.
Scheduled service visit
As usual, the experience was wonderful. In addition to the service, I also had some additional parts installed on the truck. Again, great service and pricing. I have nothing but good things to say about Jim Cook Ford.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ford Maverick
Ordered Maverick on line and had it delivered to Jim Cook in Elba. Very pleased with the service and the process
Ford Maverick
Ordered Maverick on line and had it delivered to Jim Cook in Elba. Very pleased with the service and the process
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mustang
Very good people treated me like flamley good customer service I just couldn't find a car for the price I was looking for they done there to find a 2010 musting Think for being so good
Mustang
Very good people treated me like flamley good customer service I just couldn't find a car for the price I was looking for they done there to find a 2010 musting Think for being so good
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
BEST TRUCK BUYING EXPERIENCE
THIS WAS BY FAR THE MOST REWARDING CAR BUYING EXPERIENCE WE HAVE EVER EXPERIENCED! FROM THE MANAGER TO THE SALES PERSON JUST GREAT PEOPLE. THEY TRULY CARE. SO RARE BUT ABUNDANT AT JIM COOK FORD
BEST TRUCK BUYING EXPERIENCE
THIS WAS BY FAR THE MOST REWARDING CAR BUYING EXPERIENCE WE HAVE EVER EXPERIENCED! FROM THE MANAGER TO THE SALES PERSON JUST GREAT PEOPLE. THEY TRULY CARE. SO RARE BUT ABUNDANT AT JIM COOK FORD
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jim cook Ford
Everyone was very courteous and helpful. The salesman was very knowledgeable and helpful, he understood what we were looking for and found us the perfect vehicle
Jim cook Ford
Everyone was very courteous and helpful. The salesman was very knowledgeable and helpful, he understood what we were looking for and found us the perfect vehicle
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Freddie, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!
Great Service!
Greg was great. Never had to come to the lot except to look at the Jeep the first time. Cook Ford is great!
Great Service!
Greg was great. Never had to come to the lot except to look at the Jeep the first time. Cook Ford is great!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks, Meghan! If you ever have any additional needs we will be more than happy to assist you! Safe travels!
Great Service
Went in blind, first time time buyer from a dealer and had an awesome experience. My salesman Sam made everything nice and easy and I love my new car.
Great Service
Went in blind, first time time buyer from a dealer and had an awesome experience. My salesman Sam made everything nice and easy and I love my new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your comments Sarina. We are proud of Sam , his customers love him. Thank you so much for purchasing from us.
Buying a New Vehicle
Great overall experience would recommend this dealership.
Buying a New Vehicle
Great overall experience would recommend this dealership.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Super service
Had a great experience dealing with all the nice people at cooks. Our sales man Sam was very helpful
Super service
Had a great experience dealing with all the nice people at cooks. Our sales man Sam was very helpful
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2016 F150
Purchased a new vehicle from Cook Ford and they had great customer service and made the process smooth and easy. They were very accommodating.
2016 F150
Purchased a new vehicle from Cook Ford and they had great customer service and made the process smooth and easy. They were very accommodating.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase