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Laurel Ford Kia

(278 reviews)
Visit Laurel Ford Kia
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
New (888) 630-8994 (888) 630-8994
Used (855) 353-3747 (855) 353-3747
Service (877) 747-3846 (877) 747-3846

Inventory

See all 202 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since March 2026.
At Laurel Ford and Kia of Laurel everybody gets a great deal! Located in America's hometown - Laurel, MS, we've been a locally owned and trusted business for nearly 35 years. We understand how fraught the car buying experience can be and pride ourselves on a low-pressure environment with a strong commitment to stellar customer service and an unwavering commitment to excellence! Our experienced team is eager to share our knowledge and enthusiasm with you. Please feel free to visit us at laurelhasit.com where you can browse our incredible selection of new Ford and Kia vehicles as well as pre-loved vehicles across many makes and models.
Everybody gets a great deal!

Service center

Phone number (877) 747-3846

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–1:00pm
Sunday
Closed

Reviews

(278 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Laurel Ford Kia from DealerRater.

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Employees are friendly and professional. Car service is fast with great quality work. Great job.

Employees are friendly and professional. Car service is fast with great quality work. Great job.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your note about fast, high-quality service on your Lincoln Nautilus highlights how our technicians focus on both efficiency and care. Knowing you found our team friendly and professional is rewarding.

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In addition;; This is an out of state sale. I live in Oklahoma. The title and registration needed to be sent to Oklahoma per Nancy the 2nd day of purchase. Face to face statement . I've been in oklahoma waiting. I called two weeks later and was told she was going to mail the paperwork with a check. Two weeks and the owner hasn't SIGNED THE CHECK. ISSUES AFTER ISSUES.

In addition;; This is an out of state sale. I live in Oklahoma. The title and registration needed to be sent to Oklahoma per Nancy the 2nd day of purchase. Face to face statement . I've been in oklahoma waiting. I called two weeks later and was told she was going to mail the paperwork with a check. Two weeks and the owner hasn't SIGNED THE CHECK. ISSUES AFTER ISSUES.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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The complete staff including the owner SUCK. SCRATCHED MY Vehicle the 1st day. I was told the F150's could tow 14000#. Tommy's seem to be the only one with any sense. I tried to return the as doesn't preform as stated.they rate a negative 1000..

The complete staff including the owner SUCK. SCRATCHED MY Vehicle the 1st day. I was told the F150's could tow 14000#. Tommy's seem to be the only one with any sense. I tried to return the as doesn't preform as stated.they rate a negative 1000..

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Terrible experience. Paid for the works oil change and did not receive that. Emailed about not getting my tires rotated and never got a response

Terrible experience. Paid for the works oil change and did not receive that. Emailed about not getting my tires rotated and never got a response

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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They are so professional and have get customers experience I love this place and will return

They are so professional and have get customers experience I love this place and will return

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Knowing that our team’s professionalism and attention to your experience met your expectations is rewarding. We’re grateful you’ll return and look forward to providing service on your Ford F-150 again.

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The best place to be everybody is amazing they are caring about what they do.

The best place to be everybody is amazing they are caring about what they do.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re glad the service on your Ford F-150 felt personal and attentive. Knowing that our team’s genuine care made your visit positive means a lot to us.

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They professional care about custom they are number one frendly to everyone very helpimg to

They professional care about custom they are number one frendly to everyone very helpimg to

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Knowing you felt our team truly cared and was friendly means a lot to us. Thank you for choosing us to service your Kia Optima.

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The people are friendly and respectful and really nice . The treated me with respect and I will be back .

The people are friendly and respectful and really nice . The treated me with respect and I will be back .

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hearing that our team treated you with kindness and respect means a lot to our service department. We appreciate you trusting us with service on your Ford Escape and look forward to welcoming you back.

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I was not pleased with the service I received as I was lied to about not having a warranty, not gotta spend $2700 for repairs.

I was not pleased with the service I received as I was lied to about not having a warranty, not gotta spend $2700 for repairs.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Sonyetta, for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to ensure that all our customers leave happy, and it's disappointing to learn that we missed the mark here.

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Could not supply us with a rental for us to be able to leave our vehicle, gave no resolution for the situation.

Could not supply us with a rental for us to be able to leave our vehicle, gave no resolution for the situation.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

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