Reviews
Fast service today. Coffee ready. In and out in a fast time. Service coordinator very friendly.
Fast service today. Coffee ready. In and out in a fast time. Service coordinator very friendly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your experience with your Ford E350 service. We’re glad the coffee was ready and that our coordinator made your visit both friendly and efficient.
Everyone was professional and courteous and got the job done. I was very impressed with the service center.
Everyone was professional and courteous and got the job done. I was very impressed with the service center.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you sharing your positive experience at our service center for your Ford. It’s rewarding to know our team delivered professional, courteous, and efficient service. We look forward to assisting you again.
The service was good as usual. I will gladly recommend Kia to others. Thanks for your service.
The service was good as usual. I will gladly recommend Kia to others. Thanks for your service.
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- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Laurel Ford Lincoln Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Laurel Ford gets a great rating, because they provide great service in the shortest period of time!
Laurel Ford gets a great rating, because they provide great service in the shortest period of time!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five star rating! We’re glad our team could quickly service your Ford F-150 and get you back on the road. We appreciate you choosing us and look forward to helping again.
140 for an oil change and tire rotation too expensive. Won’t go back to Kia
140 for an oil change and tire rotation too expensive. Won’t go back to Kia
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
We appreciate your honest feedback about your recent visit. We take our clients' comments seriously and would appreciate the chance to discuss your experience in more detail. Please reach out to us when you have a chance so we can discuss your concerns.
Nice, clean, and friendly. They seem to do a good job on serving my car.
Nice, clean, and friendly. They seem to do a good job on serving my car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re pleased you found our service area welcoming and clean. It’s great to know your Lincoln Corsair is running smoothly after our team’s attention. Thank you for trusting us with your vehicle and we look forward to helping you again.
Awesome service and very friendly!!Keep up the great work!!Always explains the service to me!!
Awesome service and very friendly!!Keep up the great work!!Always explains the service to me!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re delighted our team was friendly and clearly explained the service on your Kia Sorento. We look forward to helping you again.
I had an outstanding experience with Kia of Laurel and the Laurel Ford team. From the moment I arrived, everyone was friendly, professional, and genuinely focused on helping me find the right vehicle. The staff answered all of my questions, made the process smooth and stress-free, and kept me informed every step of the way.
I had an outstanding experience with Kia of Laurel and the Laurel Ford team. From the moment I arrived, everyone was friendly, professional, and genuinely focused on helping me find the right vehicle. The staff answered all of my questions, made the process smooth and stress-free, and kept me informed every step of the way.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re delighted you felt supported and well-informed as you searched for the right Kia vehicle. It’s great that our team’s friendly and professional approach helped make everything smooth and stress-free. Congratulations on your new ride and we look forward to assisting you again.
Awesome and attentive Outstanding customer service Explained the process steps and measures that would be taken on recalls to tire rotation
Awesome and attentive Outstanding customer service Explained the process steps and measures that would be taken on recalls to tire rotation
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to hear our team walked you through each step, from recall work to tire rotation, so you felt supported during your Ford F-250 service. We appreciate your recognition of our attentive approach and clear explanations. Thank you for sharing your experience.
I had to wait two hours for an oil change and tire rotation that cost significantly more than I’ve ever paid for that type of service. The employee there was also rolling her eyes and showing obvious annoyance at a customer she was talking to on the phone.
I had to wait two hours for an oil change and tire rotation that cost significantly more than I’ve ever paid for that type of service. The employee there was also rolling her eyes and showing obvious annoyance at a customer she was talking to on the phone.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
Kelli, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.