Reviews
Linda at Tom Woods dealership in the service department
Linda at Tom Woods dealership in the service department was excellent! Not only that my oil was changed but it got pint inspection. And to top it all off my car got washed. You can't beat the excellent service I've enjoyed at Tom Woods in the last four years. I so appreciate them. 20 out of 10! Great work!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Loretta, thank you for sharing your glowing review of Linda and the team at Tom Wood Honda! We are happy to have you as a loyal customer and we look forward to your next visit! Safe travels!
I have always been pleased with the service department at
I have always been pleased with the service department at Tom Wood Honda. They listen, and treat me as a person, which really makes me feel comfortable trusting them to do their best to help me. Although it’s a little bit of a drive from Indianapolis, and I pass two closer Honda dealers on the way, I will continue to trust my Honda Odyssey to Tom Wood Honda and their service department.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience, Barry. Your trust and support mean the world to us, and we’re excited to serve you for years to come! - Tom Wood Honda Team
I loved my experience at Tom Wood Honda.
I loved my experience at Tom Wood Honda. They provided a very professional service and were very understanding. The purchase process was quick and easy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience, Peter! We are delighted to hear you felt well taken care of by our team. Your business is valued by all of us here at Tom Wood Honda.
The technician was professional and attentive as he
The technician was professional and attentive as he noticed a nail in my tired, before my low pressure light even came on, during the complementary inspection with my service. Lindy helped me originally schedule my services with easy and let me know of their promotional prices for the services I was having, The lady who helped me with the pickup process made it efficient, friendly and simple. I was very satisfied with my service today on all ends.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback about our technician, Lindy, and the rest of our team. We're delighted to hear you had a seamless and attentive experience from start to finish. We appreciate your business and hope you'll choose Tom Wood Honda again! Safe travels!
Jon Michael is very professional and easy to work with.
Jon Michael is very professional and easy to work with. Thank you for another great experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your confidence in Tom Wood Honda, Vicky! We'll be sure your kind words reach Jon!
With the exception of the negative lady in the service
With the exception of the negative lady in the service dept that greeted me, but was unwilling to help with my somewhat emergency situation because they were too busy with customers that had appointments. Inspite of her, my experience in the service dept was AMAZING!! All thanks to MR.MIKE LUPOI who was just walking by! He greeted me and casually ask how I was doing. My response, "not so good". He inquired as to my situation. I explained what happened to my car while driving on the highway. Advised him that his service person had not made an offer of help. And that I was going to need to seek help at a dealership in a city on the way to my destination. Mr. Lupoi immediately got help. Within minutes he showed me the problem. Advised me what to do next and took care of it. After fixing the problem ( that was ultimately caused by Penske Honda Indianapolis!) I was on my way again! The service was completed in less than 30 minutes without charge! They even washed my car!! PS: The name on this work order should be Kathleen, not Katherine as the service lady entered. Thanks again, Mr.Lupoi!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words, Kathleen! We're so glad Mr. Lupoi was able to assist you promptly and professionally. We appreciate your patience and understanding throughout the process. Safe travels, and thank you for choosing Tom Wood Honda’s Service Department!
Daniel was a great advisor.
Daniel was a great advisor. Clean waiting hour. Didn’t take too long for my service. Appreciate the multi-point inspection.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jess, we're glad Daniel took good care of you at Tom Wood Honda! Thank you for sharing your experience with us. See you next time!
We worked with Nathan, he made sure I loved what I got
We worked with Nathan, he made sure I loved what I got and made sure everything was taken care of loved! Our experience was amazing!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hayleigh, we're so glad Nathan took such good care of you! Thank you for choosing Tom Wood Honda and for sharing your experience. We hope to see you again down the road!
Buying a car from Tom Wood Honda was a great experience.
Buying a car from Tom Wood Honda was a great experience. Thank you John Sears for making it easy for me
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're happy to hear John made things easy for you, Janet! Thanks for choosing Tom Wood Honda and for sharing your experience. Congratulations on your new car!
It was a great experience.
It was a great experience. They got me in the vehicle that was what I wanted it was Quick and easy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The entire team at Tom Wood Honda is so glad we earned your business. Thanks so much, Cheryl! Enjoy your new ride!