Skip to main content

Tom Wood Honda

(1,107 reviews)
Visit Tom Wood Honda
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2018 consumer dealer award
View 2 awards
2018 consumer dealer award 2015 consumer dealer award
New (855) 642-6996 (855) 642-6996
Used (855) 706-5553 (855) 706-5553
Service (855) 761-0210 (855) 761-0210

Reviews

(1,107 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tom Wood Honda from DealerRater.

Want to share your experience with this dealership?

Write a review

Linda at Tom Woods dealership in the service department

Linda at Tom Woods dealership in the service department was excellent! Not only that my oil was changed but it got pint inspection. And to top it all off my car got washed. You can't beat the excellent service I've enjoyed at Tom Woods in the last four years. I so appreciate them. 20 out of 10! Great work!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Loretta, thank you for sharing your glowing review of Linda and the team at Tom Wood Honda! We are happy to have you as a loyal customer and we look forward to your next visit! Safe travels!

I have always been pleased with the service department at

I have always been pleased with the service department at Tom Wood Honda. They listen, and treat me as a person, which really makes me feel comfortable trusting them to do their best to help me. Although it’s a little bit of a drive from Indianapolis, and I pass two closer Honda dealers on the way, I will continue to trust my Honda Odyssey to Tom Wood Honda and their service department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience, Barry. Your trust and support mean the world to us, and we’re excited to serve you for years to come! - Tom Wood Honda Team

I loved my experience at Tom Wood Honda.

I loved my experience at Tom Wood Honda. They provided a very professional service and were very understanding. The purchase process was quick and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for sharing your experience, Peter! We are delighted to hear you felt well taken care of by our team. Your business is valued by all of us here at Tom Wood Honda.

The technician was professional and attentive as he

The technician was professional and attentive as he noticed a nail in my tired, before my low pressure light even came on, during the complementary inspection with my service. Lindy helped me originally schedule my services with easy and let me know of their promotional prices for the services I was having, The lady who helped me with the pickup process made it efficient, friendly and simple. I was very satisfied with my service today on all ends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback about our technician, Lindy, and the rest of our team. We're delighted to hear you had a seamless and attentive experience from start to finish. We appreciate your business and hope you'll choose Tom Wood Honda again! Safe travels!

Jon Michael is very professional and easy to work with.

Jon Michael is very professional and easy to work with. Thank you for another great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your confidence in Tom Wood Honda, Vicky! We'll be sure your kind words reach Jon!

With the exception of the negative lady in the service

With the exception of the negative lady in the service dept that greeted me, but was unwilling to help with my somewhat emergency situation because they were too busy with customers that had appointments. Inspite of her, my experience in the service dept was AMAZING!! All thanks to MR.MIKE LUPOI who was just walking by! He greeted me and casually ask how I was doing. My response, "not so good". He inquired as to my situation. I explained what happened to my car while driving on the highway. Advised him that his service person had not made an offer of help. And that I was going to need to seek help at a dealership in a city on the way to my destination. Mr. Lupoi immediately got help. Within minutes he showed me the problem. Advised me what to do next and took care of it. After fixing the problem ( that was ultimately caused by Penske Honda Indianapolis!) I was on my way again! The service was completed in less than 30 minutes without charge! They even washed my car!! PS: The name on this work order should be Kathleen, not Katherine as the service lady entered. Thanks again, Mr.Lupoi!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your kind words, Kathleen! We're so glad Mr. Lupoi was able to assist you promptly and professionally. We appreciate your patience and understanding throughout the process. Safe travels, and thank you for choosing Tom Wood Honda’s Service Department!

Daniel was a great advisor.

Daniel was a great advisor. Clean waiting hour. Didn’t take too long for my service. Appreciate the multi-point inspection.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Jess, we're glad Daniel took good care of you at Tom Wood Honda! Thank you for sharing your experience with us. See you next time!

We worked with Nathan, he made sure I loved what I got

We worked with Nathan, he made sure I loved what I got and made sure everything was taken care of loved! Our experience was amazing!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hayleigh, we're so glad Nathan took such good care of you! Thank you for choosing Tom Wood Honda and for sharing your experience. We hope to see you again down the road!

Buying a car from Tom Wood Honda was a great experience.

Buying a car from Tom Wood Honda was a great experience. Thank you John Sears for making it easy for me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear John made things easy for you, Janet! Thanks for choosing Tom Wood Honda and for sharing your experience. Congratulations on your new car!

It was a great experience.

It was a great experience. They got me in the vehicle that was what I wanted it was Quick and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

The entire team at Tom Wood Honda is so glad we earned your business. Thanks so much, Cheryl! Enjoy your new ride!