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Woody Folsom Ford

(94 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 12:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 9:00am–8:00pm
Tuesday 9:00am–8:00pm 9:00am–8:00pm
Wednesday 9:00am–8:00pm 9:00am–8:00pm
Thursday 9:00am–8:00pm 9:00am–8:00pm
Friday 9:00am–8:00pm 9:00am–8:00pm
Saturday 9:00am–6:00pm 9:00am–12:00pm
Sunday Closed Closed
New (912) 209-0201 (912) 209-0201
Used (912) 209-0175 (912) 209-0175
Service (912) 209-0063 (912) 209-0063

Reviews

(94 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Woody Folsom Ford from DealerRater.

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I am 700 Miles away they worked with me on the sale and

I am 700 Miles away they worked with me on the sale and delivery they did a great job even after delivery. I had a small scratch on wheel I called and sent picture they too care of it right then. Very trustworthy and honest trusted me as well. I would buy again with no hesitation. Saved me 1400 miles there and back, Delivery driver was a great guy and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I value service after the sale.

I value service after the sale. Always taken great care of me, not to mention fair price and great selection of vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I was treated very well by Brody my sales person and he

I was treated very well by Brody my sales person and he and the finance manager were very helpful and got everything done in a timely manner and I was extremely happy with the delivery of my truck to Dothan Alabama and your delivery driver was a first class gentleman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service from start to finish.

Great service from start to finish. I cannot say enough good things about the staff. Great buying experience as always.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Woody Folsom of Baxley

Loved the service. Didn?t feel pressured to buy I felt comfortable with my own decision. Would recommend the Baxley location to anyone out looking

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Don't trust this place.

Terrible business practices. Service department is rude and arrogant. They Sell a Gimmick lifetime powertrain warranty that they will find any excuse to get out of honoring. Would never buy from them again.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Hello had my service done today, everything was good as

Hello had my service done today, everything was good as usual, I had them check a tire they patched when I bought the truck, because it kept losing air, when they were done with everything I had to pay 79.00 for a new valve stem, I paid it, but I was disappointed that I had to, only because the truck only has 12,000 miles, and its the same tire they put a patch on, how do I know they did not damage the stem when they put on the patch, plus I would have thought the stem would be covered under warranty, I know the tire is not. Like I said this dealership is great and yes I would buy another one from them, I just was disappointed that I had to pay for something that I feel I shouldn't have to pay thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent customer service!

Excellent customer service!!!! I buy several trucks a year from them. Always a pleasure.Truck was delivered promptly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Woody Folsom Ford kept me informed while waiting for

Woody Folsom Ford kept me informed while waiting for delivery of my ordered truck. They were very efficient when it arrived and got me on the road quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Hands down the best service!

Hands down the best service! The salesman, Joseph Conlin, helped me custom order my first truck and stayed in touch during the wait! Once the truck arrived at the lot, he contacted me and we did everything by phone and the dealership delivered my truck ALL THE WAY to Nasville Ga. This dealership was the only one to honor the MSRP on the new Maverick!! Highly recommend Woody Folsom!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.