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Hyundai of El Paso

(1,293 reviews)
2018 consumer dealer award
View 2 awards
2018 consumer dealer award 2017 consumer dealer award

Reviews

(1,293 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hyundai of El Paso from DealerRater.

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Excellent

Excellent reviews the staff are so friendly and very helpful. Would recommend this dealership to anyone. Thank you Hyundai Staff of El Paso. My family and I love our new 2017 Santa Fe

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Experience

My old car was a piece of junk and Donald did not try to up sale me. He did take my car needs into consideration. As an educator I am on limited time and appreciate the way he took my schedule into consideration. Also, he stayed with me at the dealership until my car was ready to drive off the lot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Awsome

Treated me with experience James and his people know what there doing and straight to the point never ignored or rushed to make sale. Finance guy that help me mad it sound like if he owned the dealer because he new how make everything smoothly. I will recommend friends and family all-day everyday.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great

everything was good no problems i will recommend the dealership to friends and family the car is good everything was up to standards customer service was good everyone was friendly we are enjoying the car we hope to comeback and purchase a different car from your dealership soon Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great place, but beware

It's a great place with great staff but the lady at the front desk, Abbey is very rude and unprofessional when handling your down payment money. Mr.Pete is a great respectful salesperson, look for him.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

First time buyer experience

My experience at Hyundai of El Paso was good. The employees I came in contact with were very friendly and helpful. They gave me a car that met the requirements I was looking for. I would highly recommend this place for anyone looking to buy a car. Thank you Hyunday of El Paso!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent Experience

I have purchase four vehicle all of them Elantra and I am always treated with respect and the sales person has always been very professional. I love my new Elantra 2017. A very happy customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent

After visiting many dealerships I will definitely go back to hyundai of El paso. They did everything they could to make me and my family happy. We go the vehicle we wanted and more. My sales person was awesome and I would recommend him to all my friends and family. Thank you very much it is hard do find a car dealership that isn't pushy and over wel meaning.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Customer service

All was good from the time of arrival tithe dealer to the test drive to the eplanation of the features to the finance process to the ultimate delivery of the vehicle from the service dept

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

israel r

great job. keep it up guys. hreat environment and cleanliness. just educate yourself nore on setting up blue link. the variation of cars and styles are great. there is vehicles for everyones financilallal and physical needs. .................................................

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.