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Hyundai of El Paso

(1,293 reviews)
2018 consumer dealer award
View 2 awards
2018 consumer dealer award 2017 consumer dealer award

Reviews

(1,293 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hyundai of El Paso from DealerRater.

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Pleasant

Pleasant experience. Sales person was not pushy like at some dealerships. No stress and very knowledgeable sales crew. Very professional and offered a few suggestions on future purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Ford's Review

Already said enough. This has taken enough time and I will sign off now! This is the last time I will try!!!!!!!!!! Some nerve "25" word limit and I was unable to submit. I was pleased until now! Sales rep LEEANN did a great job but the whole process took ToOOOOOOOOOOOOOO long esp for cash.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

GreAt dealership

This dealer ship is great. The people are very friendly and helpful. The price of the vehicle was good. The customer service people were very efficient

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Good experience

Luis helped us out since the moment we got there, and throughout the purchase of our new car! We are very satisfied, we were already owners of a Hyundai and returned to help my daughter buy a new car! Thank you everyone at Hyundai!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Love MY Car!

Love my car! great staff! will always come back to Hyundai of El Paso. This Is My ninth car purchased at Hyundai of El Paso.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Experience

Hyundai of El Paso is a great dealership that provides amazing service and makes sure you have a successful and satisfying overall experience. Ruben B. is an amazing salesman and made sure everything went great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

First Foreign/ car purchase

I have owned trucks my entire life. I decided to try Hyundai as I had heard good things about them . I don't regret buying an suv however I wished the sales person would of not been so pushy into not allowing me some more time to find a different color or check another vehicle in same price range. I would had appreciated if he would had taken more time in assisting me rather than trying to make a sale. The vehicle I ended up purchasing was sort of a blind purchase as it was late and upon inspection after paperwork was signed vehicle had some scratches and the entire engine compartment was filthy . The door sills were all dirty and I ended up cleaning them myself. Almost felt like I had purchased a rental. Had I had time to go over the vehicle I would not had purchased this one but would had selected another one.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Overall Great!

Really a Great job guys! Thank you for giving us "not so great credit people" a chance to rebuild our credit with style and affordability.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Best Dealership in The Southwest

I really love this dealership from the sales, finance and service departments they have always treated me with respect. In fact this is the 4th Hyundai and 2 Hyundai purchased for my parents totaling 6 vehicles purchased in a 15 year span. I will go back and will recommend it to other people looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Treated like a Queen at Hyundai El Paso!

This is the second Hyundai I have purchased this year, first one was a 2017 Santa Fe Sport and now the Sonata SEL. My salesman, Mario Fasolino, rolls out the red carpet and treats you like a Queen from the moment he greets you. Both times he has put my daughter and I in the perfect vehicle and made sure that we were fully satisfied with the vehicle and knew how to utilize all the options. I look forward to purchasing my next Hyundai in the near future from Mario at Hyundai El Paso!! Overall, all the staff at Hyundai of El Paso work together as a team and they make you feel like family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.