Skip to main content

West Texas Nissan

(217 reviews)

Reviews

(217 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of West Texas Nissan from DealerRater.

Want to share your experience with this dealership?

Write a review

Smooth and easy

Traditional “UP” system with the salesman outside waiting on people to drive in. We were fortunate to get a young man, Austin, to help us. Gave him the parameters and he promptly sorted our first and subsequent test drives. Two test drives later we found the one. Negotiations were fair and prompt. Almost painless when you consider the norm of buying a vehicle. In and out with new vehicle in less than three hours from drive in to drive out. Good selection on site, great customer care!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the awesome feedback on us! Let us know if there is anything else our team can do for you!

Great experience

The sales team at Nissan worked with me and helped me get a great deal. They were patient and offered assistance throughout the entire process. I am very pleased with my purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thanks for the feedback on us! Come back and see our team any time!

great experience!

I couldn't be happier with my experience at West Texas Nissan. My salesman, Chase Bentley was great. He was very friendly and professional. I didn't feel pressured and he wasn't trying to give me the run around at all. i explained my situation with paying cash for things and not having financed a vehicle in over 15 years and he worked with me to get a great deal. No nonsense and to the point. Everyone at the dealership I encountered was very friendly as well. I would definitely recommend this dealership to anyone looking for a great car or truck! I purchased a 2018 Nissan Titan pro4x and it is everything I need and want in a truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing this with us! Let us know if there is anything that we can do!

Always Amazing

Everyone at the dealership is like family! I walked in, and they knew me already. The people are amazing, the deals are sweet, and they will always have my business!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you sharing this with our team! Come back and see us any time if you need anything else!

Wonderful experience

Chase Bentley and the rest of the guys at West Texas Nissan made our purchase the beat car buying experience we’ve ever had! Everyone was very friendly and helpful and acted just as happy for us and we were! Great atmosphere! Keep up the great work guys!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the wonderful feedback on us! Come back and see our team any time!

Dealer response

Thanks for sharing this with us! We're happy that our team could make this a wonderful buying atmosphere for you!

Great customer service

Keith Hinojos helped us find the perfect “mom” car for me with all the bells and whistles. He was very knowledgeable on all the features the Nissan Armada has. He has great customer service all the way to the end and even after when we went home we called him to ask a few questions about how some things worked on the car. He promised his customer service even after our purchase and I truly believe it. I’ll be sending people his way for sure!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the wonderful feedback on us! Come back and see our team any time!

Fast and easy

They were very helpful and easy.i would definitely say I got the truck that I have been wanting fo a while and would recommend them to anyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing this with us! We're happy that our team could make this fast and easy for you!

First Nissan (Rogue SV AWD) Great Team - AE

Salesman, Chase Bently was very friendly and helpful. He went above and beyond to not only make sure we were happy and comfortable from start to finish, but he also made sure the car was what we wanted and made sure it had all of the specs we want. Thank you Chase AE

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing this feedback with our team, we're glad that we could make this a great experience for you!

Perfect

Clayton Creech was very professional. Excellent service. I would recommend West Texas Nissan for anyone that is in the market for a vehicle. Rick and Pat Nunez

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing this honest feedback with us! Please let us know if there is anything else that our team can do for you!

Outstanding service !!

Austin M. Over at the preowned center was amazing. Very professional honest and patient with our purchase. By far the very best car buying experience we have ever had . We will definitely be recommending everyone we know to go see Austin M. He was great!! Thanks again we love our Ford Expedition platinum!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate the honest feedback! Come back and see our team any time!