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Sewell Ford Lincoln

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2,312 reviews)
2017 state dealer award
View 7 awards
2017 state dealer award 2014 state dealer award 2013 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2,312 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sewell Ford Lincoln from DealerRater.

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Above and Beyond

Brandon Utley went above and beyond when finding the right vehicle for me. I received an awesome value for my trade-in. What I liked the best was his no pressure laid back attitude. I feel that I can trust Brandon, which is not the case with most cars salesmen. He not only brought my new vehicle down to me in Alpine but took my trade-in back! I would definitely recommend this dealership and Brandon Utley to anyone! Thank you so much for the great experience! Joanie Weber

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Awesome Customer Service

Andrew and Monica went by far to provide the best experience. This was my first car purchase and really didn't have in mind what I wanted. As I walked in the parking lot, I was greeted by Monica and listened to what I was looking for in a car, she quickly listened and pointed me to a 2016 Ford Focus. The color and style I wanted wasn't available so she quickly left to her office while Andrew was just showing up. I test drove a focus and I quickly liked it. As I went back to the office, Monica had researched and given me options. My brother and I were discussing about me wanting black rims and a remote starter and we discussed how later we would purchase them. I turn to talk to Monica and she had found a car with those qualities without me telling her to look for one. Andrew made the call and had the car delivered to Odessa. Honestly this is one of the best experiences I had, very lovely people and great people to talk to, very knowledgeable and very patient. Andrew was there even when I financed the car and provided great service when I got my keys to my car. Thank you Sewell Odessa.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best in West Texas

Great, no pressure sales team in a comfortable environment. We came here to buy a vehicle for my girlfriend because of my recent purchase experience. Highly recommend this place

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Best Customer Service

We went knowing exactly what we wanted and had everything ready and were hoping not to get the run around... We weren't disappointed!!! We were in and out in 3 hours with our new vehichle! Great job by everyone and especially our salesman Johnny Brown!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Excellent as usual

Always a pleasure dealing with Sewell Ford. Paul Burnett is an honest, ethical sales professional that I would recommend to anybody looking for a new or pre owned quality vehicle. Aaron Galindo is also a great guy to deal with. Sewell is an overall excellent dealership that takes care of customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great Experience!

Terez helped, immensely! We have been looking for an SUV, and he was patient & thorough about asking what needs we were trying to cover with our purchase. He even stayed late to be sure we were taken care of fully.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Great dealership

Set up an appointment and got right down to it Zane was a great salesman was bending over backwards to get this deal done have tried other dealers in the area and they gave up but Sewell Ford did everything possible and it is my belief we are all happy I got a great deal and a beautiful truck

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great confidence

Armando is always willing to go beyond to help in purchasing a new vehicle or help with service!! He is a great and knowledgable. Josh had all our paperwork ready to go and we were in and out of there!!! Ready to drive off!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience of internet buying

Andrew Peterson was great to work with. This was our first internet purchase (buying a vehicle out-of-state) and was a great experience. Andrew was responsive and helpful through the entire process, even arranging delivery upon our arrival. We had a minor unexpected issue with the truck when we picked it up, but it was immediately addressed without question or issue through Andrew and the Sewell Chevrolet Dealership (even though we purchased the used GMC through the Ford dealership). Friendly, honest and helpful. I would highly recommend Andrew and Sewell dealerships for anyone wanting a great buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Excellent Customer Service

I would like to thank Jerry Gattis for great service. I told him what I was looking for and got me a great deal. Thank you Jerry and Sewell Ford for having exceptional service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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