Reviews
Write a reviewIt was great doing business with the VW guys and with no...
It was great doing business with the VW guys and with no pressure. They let us test drive both models that I was considering. I liked the there was almost no dealer cost.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service. I look forward to working with Sewell...
Excellent service. I look forward to working with Sewell Ford in the future- both with the care of my current vehicle and if I ever decide it is time to get a different one. Definately worth the drive to Odessa
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mr. Burnett took the time to listen to our needs and...
Mr. Burnett took the time to listen to our needs and suggested vehicles in our price range. He was not aggressive or pushy. He didn't try to sell us a vehicle that we could not afford. The only problem that we had was the business office. When we signed all the paperwork, they were unable to find the title to the car and we had to return on another day to sign it
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I had my vehicle stolen which as the reason to have to...
I had my vehicle stolen which as the reason to have to hunt for a new vehicle. I had no idea where to began car shopping. What was once a stressful situation soon turned into a happy ending for me. After working with Mike Watts for about a month I finally got into a vehicle I was very pleased with. I highly recommend his service. He was easy to work with, gave me reasonable options, and always kept my best interest at hear. I appreciate him working with my schedule to accommodate my needs. He brought my new Ford Edge to my work for me. He worked very hard to get me into the vehicle I most wanted at a price I was comfortable with. Thank you Mike and thank you Sewell Ford for turning things around and for making my car shopping experience a very pleasant one!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had researched the vehicle I was interested in. All of...
I had researched the vehicle I was interested in. All of the staff were friendly and put very little pressure on me. To be honest, I hate dealing with car dealerships. I was made to feel at ease and all my questions were answered. Everyone was patient with me. I got a better deal than the Lubbock dealership offered me too. So far, I really like the Jetta TDI. I am hoping the service department will measure up to the sales department when the time comes. All in all, a stress free experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
This being the third vehicle I have purchased from...
This being the third vehicle I have purchased from Sewell, I would say I am hooked! Brandon always makes sure to take great care of me and now that Kara is in the office with him she just makes the car buying expirence even better! I never feel like I am dealing with a salesman who is trying to make a comission. the Utleys as well as the rest of the staff at Sewell, work with me as if I were family. Fabian, who took care of me once I made it to the financing office was great! I am glad he got to practice his skills on my sale, being that he is new in the position. Thank you Sewell for making my car buying experience so easy and enjoyable! I'll be back!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Robert was very friendly. I was very pleased with my...
Robert was very friendly. I was very pleased with my first experience here with all American ford of Odessa. I would recommend it to anyone, I added several updates on my vehicle. I also was very pleased with Robert keeping me informed of my vehicle process. Thanks again Robert for your service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Greatest no hassle experience. Jason's customer...
Greatest no hassle experience. Jason's customer service goes far beyond what should be expected from a premier dealership. Adrian's financial information was greatly appreciated and utilized during the financial process.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We were very pleased with Danny's service from a...
We were very pleased with Danny's service from a phone call just asking for the vehicle we were looking for to the final last minuet details. Every one we had contact with was a pleasure to do business with. The truck we found is more than we could have hoped for, for the money we had to spend. Sewell ford went above and beyond the call of duty including some minor last second service requests. It's not often I look forward to doing a review but this was truly a well deserved very good review. Many thanks, The Claytons.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My husband also purchased a vehicle from you and he dealt...
My husband also purchased a vehicle from you and he dealt with Alex Acosta. So when he wanted me to look for a vehicle he asked for Alex Acosta again. We were treated wonderfully and the purchase was made so easy. We will recommend your dealership to our friends and family members. Thank you I love my truck. Sincerely, Mary Dominguez
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
