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All American Chrysler Dodge Jeep Ram of Odessa

(2,124 reviews)
Visit All American Chrysler Dodge Jeep Ram of Odessa
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
New (877) 238-3044 (877) 238-3044
Used (877) 238-2205 (877) 238-2205
Service (877) 753-4205 (877) 753-4205

Reviews

(2,124 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of All American Chrysler Dodge Jeep Ram of Odessa from DealerRater.

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Excellent service, helped with everything and they were...

Excellent service, helped with everything and they were also fast! I recommend, it was a good experience 10/10 should go to this dealership when need or want!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you Angie for your review! We are pleased that we could provide excellent service. Please let us know if we can do anything else to help.

Staff was very helpful in finding what I needed. Salesman...

Staff was very helpful in finding what I needed. Salesman was great. Received good value on trade in. Would recommend the dealer prep vehicles better before releasing to customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review! We look forward to working with you again in the future.

I would always recommend using this dealership because...

I would always recommend using this dealership because the sales rep Sam Armour never disappoints for all the vehicles I have bought through them there awesome

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your recommendation! We are so pleased to hear that you had a great experience with Sam. We look forward to working with you again in the future.

Consumer response

Best dealership with Sam Armour as one of the sales personnel

Our experience from the beginning to signing paper work...

Our experience from the beginning to signing paper work on my new 21 Dodge Chargee.. I was very impressed.. thankful for my salesperson Sammy Luna.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We are so pleased to hear that you had a great experience with us. We will pass the review on to Sammy. Thank you again!

Sales team is amazing, finance team is really great....

Sales team is amazing, finance team is really great. Service and shop need some work. We have not had a great experience with the shop.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fast service. Great staff. Norma was very attentive....

Fast service. Great staff. Norma was very attentive. Would highly recommend both sales and service departments. Always a great experience with All American. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We are thrilled to hear that you had a great experience with us. We look forward to working with you again in the future.

I was well taken care of, the salesperson, Christian went...

I was well taken care of, the salesperson, Christian went out of his way to find me a truck that I really liked. They did great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review! We look forward to working with you again in the future.

Oil change

Excellent service. Friendly staff. Comfortable waiting room.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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My truck feels and rides great, I had 8 recalls and y’all...

My truck feels and rides great, I had 8 recalls and y’all helped me so much and did it pretty quickly. Thank you all American Dodge

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My sales associate was great (Jon Freidman)....

My sales associate was great (Jon Freidman). Unfortunately the vehicle had extended miles not discloseed until later, the supposed detail team never touched the vehicle as it had tons of dust, and spilled liquid in the seats, the floor mats were missing, paint was chipped, and small dent in hood. All on a 21 Jeep. Jon worked hard to make things right but the dealership should take more pride in its sale items.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.